Job Title

The Airline Solutions Engineering division, part of Travel Unit, is accountable for the optimal delivery of the technology and solutions required to achieve the Airline Solutions business objectives. The group encompasses under the same umbrella several domains and a large set of activities: Offer, Order and Traveler Touchpoints & Experience (former Digital for Airlines), Services, and Transversal R&D. Within Airline Solutions Engineering, Offer is responsible of IT solutions for airlines: we are building offers both adapted to the end-user (with the right price and flexibility) and that maximizes airlines revenue.

The area is tech-savvy! We build upon technology: Performance for example is key to make sure flight search transactions are fast, efficient, and cost effective; Data processing and machine learning are used across our solutions, to optimise our search, power our dynamic pricing and forecast airline’s revenue management. We have a rich ecosystem of applications, OBE, data, OJF or cloud native Skube. On the business side, we work on a stimulating mix of critical Airline Solutions functionalities like airline search or inventory, and new solutions with a great commercial dynamic like Altea NDC or Nevio.

One key mission of the Airline Solutions Engineering group is to enable and support our customers in the retailing transformation and to deliver our airline retailing vision: the future of the PSS (formerly known as Next-Gen Altéa, Nevio)! Within Airline Solutions , Offer is really at the heart of this transformation: we are building the new Offer Management System with a platform-oriented approach, creating from scratch several new components with a state-of-the-art microservice/event driven approach!

The O2P team is responsible for delivering the Open Offer platform which is the core of the Offer management system and Altea NDC.

A special focus is given on the sustainability, efficiency and performance of the Open Offer through efficient data model and APIs. You will participate to build all its features evolution, especially the integration of the modular vision of Nevio.

Job accountabilities:

Common accountabilities:

- Has working experience and advanced and specialized technical/functional knowledge in own discipline. Understands how own area contributes to the business. Acts as a reference for colleagues with less experience and supports junior team members.​
- Influences decisions related to own activity, anticipating dependencies and consequences in complex scenarios, contributes to transversal projects, proposes improvements to processes and is accountable for own and team commitments.​
- Works independently within plan dictated by manager, with some guidance on most complex situations.

Specific accountabilities:

Assess requirements
* Build, maintain and share the functional knowledge of our processes, services and usage of end user products.
* Analyze business requirements submitted by Product Management.
* Consolidate and articulate business needs into new product concepts or upgrades
* Size specification and validation work.
* Support stakeholders in doing sufficient analysis to ensure requirements are ready to be worked on

Carry out functional design
* Write Feasibility Studies, Solution Overview Documents, Interface Control Documents, Product Specifications and present functional walk-throughs to all concerned stakeholders.
* Interface with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility.

Overview validation
* Contribute to the implementation of the test strategy, and review test plan, to ensure compliance of the delivered functionality and system integrity
* Ensure traceability of tests with specifications
* Ensure production integrity by investigating, validating and prioritizing reported incidents.

Manage relations with key stakeholders
* Interface and communicate with Product Management, Project management, Amadeus Customer Services, Implementation, Migration and Development teams.
* Interface with the customer during requirements understanding, functional specification, testing and implementation phases.

Contribute to product promotion
* Support the product features definition (scoping) and contribute to RFP/RFI for the product.
* Share content for product documentation, sales tools and collateral.
* Give presentations, demos and familiarization sessions to customers and customer-facing teams
* Participate to the preparation of key events, guaranteeing the success of product launch and follow up

Participate to team events
* Support team stakeholders by participating to team ceremonies: Agile forums, Team meetings, Solution assessments...

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

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