Job Title

Technical Knowledge

• Document end-to-end business flows of customer requirements that will assist software development teams
• Build and manage relationships with key business product owners, and stakeholders for the continual service
• Gather requirements to meet business and customer operational needs
• Lead transition from design to implementation, providing testing, support and guidance across the business
• Testing and implementation support
• Ensured the continuity of product offerings, testing and enhancements during transitioning to BAU
• High level of quality in the documentation, designs and information provided where required

Business Knowledge

• Has good general knowledge of the business processes for the business area and how they relate to other business processes in the wider ICM/Amadeus systems (airline/travel industry experience preferred). Prior experience playing a Product Owner role in a SCRUM team is highly desirable.
• Advise customers regarding product possibilities, workarounds and possible enhancements on a large or complex functional area.
• Build an understanding of the relationships between work processes and the business - both within and beyond the horizons of the immediate team.
• Keep up to date with industry standards, product changes, developments and needs.
• Influence industry standards via business contacts and working groups.
• Actively grow knowledge of new business areas

Procedural Knowledge

• Ensure deliverables meet the required Amadeus/ICM quality standards.
• Effectively apply the required procedures and methodologies.

Working with others
• Work cooperatively to achieve team goals making constructive suggestions to move things forward.
• Build stable and useful working relationships with others outside the immediate area of work.

Skills Development

• Develop ability to solve complex problems.
• Demonstrate competence in own area, completing own role independently or with minimal supervision/ guidance.
• Continued development of technical capability.
• Gain autonomy with skills and processes

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.