Oracle Financial Services Global Business Unit (FSGBU) is a world leader in providing IT solutions to the financial services industry. 900+ financial institutions spread across ~130 countries run the FSGBU Banking products, servicing millions of customers every day, using a variety of channels from traditional branch outlets to digital/contactless payments. These financial institutions need a trusted partner that has expertise and knowledge to offer industry-leading assistance.  These institutions want to rely on product specialists and techno-experts who think out of the box and guide them with holistic and systematic solutions. They need an “ace team” who excel in proactive monitoring and troubleshooting that reduces instances of business disruptions and avoids reactive situations. We, Oracle Banking Support team, are well poised to meet these expectations of on-premise as well as SaaS customers. We are strengthening our support offerings to ensure our customers are equipped for today and ready for the future with emerging technologies, cloud and more.

You are keen to work on a large spectrum of state-of-the-art technologies in a real time, high volume, mission critical environment.  You are eager to experience the thrill and joy of getting customer accolades for skillfully managing critical situations, You have an appetite  to hone your communication skills for CxO level customer interactions, You look forward to developing your skills in efficiently offering Day-2 services to SaaS customers  … you should be part of our enthusiastic and young team of  specialists that have set the footprint globally.

Ability for effective issue triaging, good handle on debugging skills, responsive attitude and temperament to handle pressure situations is a must.  Technical expertise in more than one area (Oracle Database, PL/SQL, leading Application Servers, popular Web Technologies, Rest API) is essential.  An experience on Banking Product Support or Development / work experience in Bank IT is highly preferable. A good flair of communication skills, especially for customer interactions and critical situation management, will be an added advantage. A good familiarity with Spring Framework, Spring Boot, Oracle JET & Microservices arch. based applications will be icing on the cake. 

 

Career Level - IC4