Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Principal Strategic Project Manager (Technical Program Manager) - Global Open Banking

OVERVIEW

We’re looking for experienced senior project management professionals to join Mastercard’s global Open Banking PMO, helping us build innovative solutions to solve problems affecting our customers, their consumers and the market as a whole. In this role, you’ll drive the end-to-end execution of strategic business initiatives and global product solutions from ideation and design through go-to-market delivery for key Mastercard customers. You’ll work across a variety of functional teams including product, engineering, sales, legal, compliance and customer delivery to build comprehensive and achievable project plans highlighting key milestones and dependencies. You’ll manage the execution and delivery of all tasks required to achieve project success, identifying and mitigating risks and providing meaningful status reporting to internal and external stakeholders at all levels. Join the team that is leading the charge to bring creative solutions in open banking to market with quality, efficiency, collaborative energy and an eye on the future of our industry.



ROLE

* Manage large initiatives or mid-sized portfolios with independence and lean into ambiguity to create clarity of scope and key deliverables. Decompose complex initiatives into simple, straight-forward solutions by assessing business and technical trade-offs while working cross-functionally to deliver key product, technical and client-driven solutions to market.
* Drive mindful discussions with internal and external business and technical stakeholders that lead to timely decisions and resolution of roadblocks. Identify, communicate and resolve gaps between regions, architectures, and cross-functional teams. Create the appropriate sense of urgency for delivery of organizational priorities.
* Actively participate in the community sharing your Mastercard program management knowledge within the larger PMO, Product and Engineering teams, driving adoption and implementation of best practices to support business objectives.
* Build and cultivate strong internal relationships across all business functions and levels including program, product, engineering, delivery, legal, executive, etc.
* Maintain a positive, professional rapport in all interactions with strategic clients, partners and/or vendors, representing the organization by demonstrating Mastercard Way behaviors
* Plan, track and drive all phases of the product/software development lifecycle for strategic client-facing, business, operational and technical initiatives from ideation through market delivery, ensuring objectives, goals, and commitments are met to deliver the intended business value.
* Identify and coordinate dependencies across various functional teams, elevate and resolve risks and roadblocks, and provide timely, concise communication and status reporting to key stakeholders and functional leaders.

ALL ABOUT YOU/EXPERIENCE

* Ability to lead complex initiatives with independence and autonomy, leveraging guidance and support from peers and leaders when needed
* Extensive experience delivering end-to-end product solutions leveraging the latest technologies so you know where to look to find all the potential landmines
* Excellent analytical, planning, and organizational skills with an ability to manage competing demands; Demonstrated strength in problem definition and resolution
* Demonstrated application of software development lifecycle models as well as solid knowledge of both Agile and traditional project management principles and practices; ability to blend them together in the right proportions to fit a project and business environment
* Strong understanding of business needs with the ability to establish/maintain high level of stakeholder trust and confidence
* Creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view
* Thrives in a fast-moving environment and can work on multiple priorities and/or projects simultaneously without impact to quality of work
* Sufficient technical background to provide credible leadership to development teams and to be able to accurately and objectively evaluate complex project risks and issues
* Proven track record of data-driven decision making and applying continuous improvement methodologies across teams
* Adaptable, concise and effective communication with audiences ranging from executives, peers, and colleagues; ability to recognize the need and flex between technical, detailed discussions and high-level overviews relevant to the specific audience.
* Demonstrated experience building organizational relationships, partnering with and influencing executive leadership while commanding the respect of cross-functional colleagues across the organization
* Solid experience interacting with large-scale clients (including the biggest names in technology and financial services), building strong, professional relationships based on trust and transparency
* Skilled in managing challenging personalities and diffusing interpersonal conflicts to ensure project teams operate in a healthy, productive environment

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.