About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Job Title: PMO Administrator
Department: Business Operations
Reports To: VP, Business Operations
Job Location: Frisco, TX (hybrid – 4 days/week onsite)
Position Summary
We are looking for an Administrator/Analyst to support administrative needs of a local executive, act as administrator for tools supporting the Business Operations project management office, coordinate communication, among Business Operations teams. Administrator/Analyst provides administrative or technical support at a specialist level to include managing executive calendars, planning travel, and filing expenses. Incumbents are highly proficient in a broad range of activities related to their job. May be asked to support summer internships, college career fairs, onboarding of new hires, etc. May act as a lead or mentor to more junior project and administrative support personnel.
Tool administration will include understanding how Business Operations teams use tools, the establishment and maintenance of requirements for tool configuration and enhancement, creation of user documentation and engagement with Technology teams supporting Business Operations tools. Administrator/Analyst will be required to assist with planning events designed to support employee engagement.
Key Areas of Responsibility:
Handles Executive Administrative tasks to include drafting correspondence, calendaring meetings, making copies, answering and screening phone calls, directing inquiries to the proper team, planning travel, and expense management.
Proactively anticipates meeting preparation, including scheduling prep meetings, requesting meeting materials, briefing docs.
Schedules, arranges, and facilitates executive meetings, recording decisions, and managing tasks.
Providing back up assistance to other administrative support team members as needed and collaborate with other executive administrators to provide coverage during PTO.
Handling minute-taking during meetings, following up on actions/tasked assigned to individuals, and reporting on progress.
Drafts correspondence, develops and updates complex PowerPoint presentations, Excel spreadsheets and other documents as needed.
Creates, manages, and updates routine monthly reports such as organizational charts, KPI reporting, and drafts monthly business review decks.
Administration of tools utilized by Business Operations team and Project Management Office.
May include MS Office Suite, Teams/SharePoint sites, ServiceNow and others as defined based on need.
Includes capturing and maintaining enhancement needs for tools, requirements, maintain training documentation.
Exudes professionalism and discretion with highly confidential information.
Establishes and maintains effective and cooperative professional business relationships with all levels of management, employees, and outside clients.
Serves as a first point of contact for executives; prioritizes executive’s time; and streamlines work.
Actively manages communication and development plans for Business Operations teams.
Newsletter, recurring business review materials, proactively drafting communication materials.
Coordination of cross-functional teams to conduct events tied to employee gatherings, townhall meetings, employee resource groups.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Expert organizational and time management skills
Demonstrate good analytical and critical thinking skills with the ability to identify cause and effect and communicate results in a structured manner
Strong attention to detail
Enthusiastic team player, but also capable of working independently
Self-motivated, to identify opportunities for optimization of business practices
Comfortable working in an environment that is fluid with rapidly shifting priorities
Strong sense of accountability for successful outcomes
SUPERVISORY RESPONSIBILITIES:
None
LANGUAGE SKILLS:
Must have excellent communication skills, both written and oral
Confidence in communicating with individuals with a variety of accents
TOOLS
Proficient in Microsoft Office applications, including Outlook, Word, and Excel
Highly Proficient in MS Project and PowerPoint
Experience with Enterprise Project/Portfolio Management (PPM) tools such as Service Now, JIRA
Experience with Customer Relationship Management (CRM) tools, such as SalesForce, or HubSpot
MINIMUM EDUCATION and/or EXPERIENCE
High School plus some post-secondary education
7-10 years’ experience
Proficiency with MS Office Suite (Word, Excel, and PowerPoint)
PREFERRED EDUCATION and/or EXPERIENCE
Associate or bachelor’s degree
Prior Executive Administrative support
10+ years of related experience
Proficiency with MS Office Suite, MS Teams and SharePoint
#LI-VC1
#LI-hybrid
Offers of employment are conditional upon passage of screening criteria applicable to the job.
Full time employee benefits include:
Medical Insurance
Dental Insurance
Life Insurance
Vision Insurance
Short/Long Term Disability
Paid Vacation
401k
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.