People Experience Coordinator
Habitat
The People Experience Coordinator plays an essential role in supporting the people functions for Habitat Metro Denver and is responsible for enhancing the employee experience by greeting all phone inquiries and in-person visitors, assisting with headquarter operations, coordinating recruitment efforts, and facilitating employee onboarding activities. The position’s responsibilities include front desk reception coverage and administrative support of people operations. As the first point of contact for visitors to Habitat Metro Denver, this is a vital and busy role, requiring the ability to successfully prioritize and take initiative; while maintaining a calm, positive, and inclusive demeanor. Reporting to the Human Resources team, the People Experience Coordinator will perform duties within the HR function including recruiting, onboarding, and data administration. The position requires initiative and a friendly, professional attitude. The ability to think critically and actively listen are paramount to the success of this position.
The following reflects the organization’s definition of essential functions for the position but does not restrict the tasks that may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential position functions.
CORE RESPONSIBILITIES:
Brand Ambassadorship:
Uphold the company’s brand image and values through professional demeanor and people interactions.
Act as a brand ambassador; positively representing the organization’s culture and values to clients, visitors, and employees.
Stay updated on Habitat news, products, and services to effectively communicate and promote them to visitors.
Office Coordination
Stationed at HQ’s front desk reception area, this role will present a welcoming, professional, and informative environment for all phone inquiries and in-person visitors.
Create a positive and memorable experience for colleagues and visitors by providing exceptional customer service.
Act as a point of contact for employee questions and needs related to office resources.
Anticipate and address visitor needs promptly, demonstrating attentiveness and empathy.
Train, supervise, and motivate admin volunteers to represent Habitat for Humanity’s interests and values.
Maintain, order, and organize office supplies inventory; and manage mail processing.
Coordinate meeting room logistics; including room reservations, maintenance, and usage compliance.
Keep the lobby, breakroom, and common areas neat, clean, well-stocked, and presentable.
Assist with specific HQ facility tasks or special projects in conjunction with the Facilities Manager.
Open and close the facility Monday through Friday.
Continuously evaluate administrative practices and recommend improvements as appropriate.
Maintain active employee directories including but not limited to employee photo directory & slideshow, current employee phone extension lists, organizational chart, current birthday and anniversary lists.
Order employee business cards and nametags.
Respect the confidentiality of all information they use, maintain, and acquire.
May serve as a member of our Employee Engagement Committee.
Other associated duties as required to help fulfill our mission in alignment with our Cultural Blueprint values.
Recruitment and Onboarding
Assist with job postings, candidate recruitment, screening, interviewing and onboarding workflows in the HRIS.
Post jobs across boards and communication channels, review resumes, and schedule virtual and in person interviews.
Communicate next steps with candidates and work with recruiting agencies as needed.
Perform and ensure the completion of pre-employment background and reference checks.
Coordinate hiring and onboarding dates, 2-week schedule, and other activities with Hiring Managers.
Perform office tours and introductions to team members.
Work with IT to ensure all tech tools and software are in place on day one.
Ensure that all desk supplies, access key, welcome signs and welcome kit are in place.
Coordinate job fairs, community activities, and other public and departmental recruitment-related events.
Keep the employee welcome kit supplies stocked and ready for use.
Payroll and Data Assistance (Backup Support)
Assist with resolution of timesheet discrepancies and weekly and semi-monthly payroll to ensure accurate, timely receipt of employee compensation in adherence to organizational policies and applicable laws.
Assist in maintaining accurate electronic records for all employees, including setting up new hires, posting changes to current employees.
General Departmental Support
Support the Executive Leadership, Senior Executive Assistant, People and Culture team, Employee Engagement Committee and Event Planning Teams with Board meetings, HQ community engagement events, and special staff meetings and celebrations.
Support various departments with administrative tasks, special projects, and perform other duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES:
Demonstrate an energy and passion for Habitat Metro Denver’s mission and our Cultural Blueprint’s values in all aspects of the position.
Positive attitude and passion for fostering a fulfilling employee experience.
Ability to flex style to communicate clearly, professionally, and sensitively with diverse audiences.
Proficiency and accuracy with Microsoft Office 365, Microsoft Teams, SharePoint, Outlook, and the ability to adapt as new technologies evolve.
Workflow management software (Monday.com) experience is desired.
Consistently display integrity and professionalism with demonstrated ability to handle sensitive employee information with strict adherence to confidentiality protocols.
A proven team-player who can shift between various tasks and priorities efficiently and accurately.
Strong written and oral communication skills.
Strong attention to detail and the ability to proactively identify problems, including data anomalies, partnered with critical thinking skills to successfully resolve problems.
The ability to work independently with limited direction at times.
The ability to take data from multiple sources or formats and combine it into highly accurate report.
Strong arithmetic/mathematical reasoning and accuracy is highly beneficial in this role.
Some knowledge of HR policies and procedures, with a desire to grow in the field of People & Culture strongly preferred.
EXPERIENCE:
3 years minimum administrative, office management, customer service, scheduling, or similar general coordination experience required.
Previous HRIS/HRMS or payroll experience is desired.
Basic understanding of recruitment processes and knowledge of applicant tracking software preferred.
Fluency in spoken and written English and Spanish is highly desired. French, Arabic, and other languages are a plus.
Colorado Notary Public license is preferred; or the willingness to earn the license within the first 6 months of employment.
PHYSICAL REQUIREMENTS NECESSARY TO PERFORM THIS JOB:
Most work is performed indoors at the reception desk.
Able to lift and carry up to 25 pounds when necessary.
A valid driver’s license and ability to be insured under the company’s insurance policy is a prerequisite. A Motor Vehicle Report (MVR) will be run for insurance purposes.
The ability to occasionally travel to and from meetings and appointments in locations and times when public transportation is unavailable.
In office position, Monday – Friday
Habitat’s office where this position will report to is 430 S Navajo St, Denver, CO 80223.
The Starting Pay Range for this position is $24.95 - $27.80. New hires are typically brought into the organization between the minimum to midpoint of the starting pay range posted depending on qualifications, internal equity and the budgeted amount for the role.
Please contact Bob Koch <[email protected]> with a resume and cover letter. NO PHONE CALLS ACCEPTED
Please add the title of the position in the subject line to be considered.
#LI-aff
The following reflects the organization’s definition of essential functions for the position but does not restrict the tasks that may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential position functions.
CORE RESPONSIBILITIES:
Brand Ambassadorship:
Uphold the company’s brand image and values through professional demeanor and people interactions.
Act as a brand ambassador; positively representing the organization’s culture and values to clients, visitors, and employees.
Stay updated on Habitat news, products, and services to effectively communicate and promote them to visitors.
Office Coordination
Stationed at HQ’s front desk reception area, this role will present a welcoming, professional, and informative environment for all phone inquiries and in-person visitors.
Create a positive and memorable experience for colleagues and visitors by providing exceptional customer service.
Act as a point of contact for employee questions and needs related to office resources.
Anticipate and address visitor needs promptly, demonstrating attentiveness and empathy.
Train, supervise, and motivate admin volunteers to represent Habitat for Humanity’s interests and values.
Maintain, order, and organize office supplies inventory; and manage mail processing.
Coordinate meeting room logistics; including room reservations, maintenance, and usage compliance.
Keep the lobby, breakroom, and common areas neat, clean, well-stocked, and presentable.
Assist with specific HQ facility tasks or special projects in conjunction with the Facilities Manager.
Open and close the facility Monday through Friday.
Continuously evaluate administrative practices and recommend improvements as appropriate.
Maintain active employee directories including but not limited to employee photo directory & slideshow, current employee phone extension lists, organizational chart, current birthday and anniversary lists.
Order employee business cards and nametags.
Respect the confidentiality of all information they use, maintain, and acquire.
May serve as a member of our Employee Engagement Committee.
Other associated duties as required to help fulfill our mission in alignment with our Cultural Blueprint values.
Recruitment and Onboarding
Assist with job postings, candidate recruitment, screening, interviewing and onboarding workflows in the HRIS.
Post jobs across boards and communication channels, review resumes, and schedule virtual and in person interviews.
Communicate next steps with candidates and work with recruiting agencies as needed.
Perform and ensure the completion of pre-employment background and reference checks.
Coordinate hiring and onboarding dates, 2-week schedule, and other activities with Hiring Managers.
Perform office tours and introductions to team members.
Work with IT to ensure all tech tools and software are in place on day one.
Ensure that all desk supplies, access key, welcome signs and welcome kit are in place.
Coordinate job fairs, community activities, and other public and departmental recruitment-related events.
Keep the employee welcome kit supplies stocked and ready for use.
Payroll and Data Assistance (Backup Support)
Assist with resolution of timesheet discrepancies and weekly and semi-monthly payroll to ensure accurate, timely receipt of employee compensation in adherence to organizational policies and applicable laws.
Assist in maintaining accurate electronic records for all employees, including setting up new hires, posting changes to current employees.
General Departmental Support
Support the Executive Leadership, Senior Executive Assistant, People and Culture team, Employee Engagement Committee and Event Planning Teams with Board meetings, HQ community engagement events, and special staff meetings and celebrations.
Support various departments with administrative tasks, special projects, and perform other duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES:
Demonstrate an energy and passion for Habitat Metro Denver’s mission and our Cultural Blueprint’s values in all aspects of the position.
Positive attitude and passion for fostering a fulfilling employee experience.
Ability to flex style to communicate clearly, professionally, and sensitively with diverse audiences.
Proficiency and accuracy with Microsoft Office 365, Microsoft Teams, SharePoint, Outlook, and the ability to adapt as new technologies evolve.
Workflow management software (Monday.com) experience is desired.
Consistently display integrity and professionalism with demonstrated ability to handle sensitive employee information with strict adherence to confidentiality protocols.
A proven team-player who can shift between various tasks and priorities efficiently and accurately.
Strong written and oral communication skills.
Strong attention to detail and the ability to proactively identify problems, including data anomalies, partnered with critical thinking skills to successfully resolve problems.
The ability to work independently with limited direction at times.
The ability to take data from multiple sources or formats and combine it into highly accurate report.
Strong arithmetic/mathematical reasoning and accuracy is highly beneficial in this role.
Some knowledge of HR policies and procedures, with a desire to grow in the field of People & Culture strongly preferred.
EXPERIENCE:
3 years minimum administrative, office management, customer service, scheduling, or similar general coordination experience required.
Previous HRIS/HRMS or payroll experience is desired.
Basic understanding of recruitment processes and knowledge of applicant tracking software preferred.
Fluency in spoken and written English and Spanish is highly desired. French, Arabic, and other languages are a plus.
Colorado Notary Public license is preferred; or the willingness to earn the license within the first 6 months of employment.
PHYSICAL REQUIREMENTS NECESSARY TO PERFORM THIS JOB:
Most work is performed indoors at the reception desk.
Able to lift and carry up to 25 pounds when necessary.
A valid driver’s license and ability to be insured under the company’s insurance policy is a prerequisite. A Motor Vehicle Report (MVR) will be run for insurance purposes.
The ability to occasionally travel to and from meetings and appointments in locations and times when public transportation is unavailable.
In office position, Monday – Friday
Habitat’s office where this position will report to is 430 S Navajo St, Denver, CO 80223.
The Starting Pay Range for this position is $24.95 - $27.80. New hires are typically brought into the organization between the minimum to midpoint of the starting pay range posted depending on qualifications, internal equity and the budgeted amount for the role.
Please contact Bob Koch <[email protected]> with a resume and cover letter. NO PHONE CALLS ACCEPTED
Please add the title of the position in the subject line to be considered.
#LI-aff
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