**We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. People & Culture Local Services provides services where unique country support is required while we continue to deliver consistent and standardized services aligned with global initiatives. By combining local labour knowledge and deep process understanding, we are supporting an efficient and compliant HR service delivery. P&C Local Services is responsible to resolve employee requests, consult employees and carry out operational HR administration across whole employee life cycle (parts of onboarding, contractual changes and termination process). P&C Services Consultant cooperates closely with all other teams within HR. Services in scope are delivered onsite or remotely. Key Responsibilities 1. Responsible for Operational side of HR activities 1. Support payroll activities 1. Administration of contractual changes 1. Absences administration 1. On-boarding of new hires and related administration 1. Involvement in exit procedure 1. Creation of HR statements, verification and employment letters 1. Second level support for all kind of HR inquiries coming from employees and managers in accordance with Service Level Agreements 1. HR Portal pages maintenance 1. Administration during restructurings 1. Online submission of employment changes to the National Revenue Agency 1. Participation in HR related local and global projects according to the business needs 1. Participation in annual audit for HR related topics Education and qualifications / Skills and competencies + Bulgarian & English language skills written and spoken fluently is essential + Knowledge of Bulgarian employment law/ legislation + Good knowledge of HR processes + Payroll processing experience + Customer oriented + Quality driven, analytical and problem-solving skills + Ability to work under pressure and to deadlines + Flexible / adaptable + Accuracy / high attention to detail + Ability to work in international teams where team members are in different locations and belong to different cultures + Ability to plan and organize work well + Work well on own initiative and independently without supervision, must be self-driven and motivated + Ability to work with confidential information + Excellent MS Office skills Work experience + 2 years of work experience in similar role in HR + Customer service experience + Experience working in multinational company Desirable + SAP HR system knowledge + Project Management experience + Experience in working in a virtual team + Customer Relationship Management system usage desirable ​ **Bring out your best** SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. **We win with inclusion** SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy (https://one.int.sap/me@sap/jobs\_at\_sap#17498858-1050-415e-8d82-21f91655666b\_96fc) . Specific conditions may apply for roles in Vocational Training. **EOE AA M/F/Vet/Disability:** Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 425026 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Full Time | Additional Locations: \#LI-Hybrid.