We are looking for an experienced SaaS functional domain specialist to join our CSS team in the UK.. The domain expert will be responsible for providing consultancy and advisory to our strategic customers, translating ideas and concepts into implementable, supportable designs, also have experience in providing technical solutions aligned with Oracle standards, applying and providing the industry’s best practices in customer. This role gives you an opportunity to apply your domain knowledge, skills, and experience to work in the Customer Success Services (CSS) team with Oracle SaaS/PaaS products. You will also have experience in maintaining and supporting customers' eBusiness Suite applications and Fusion SAAS, either on-site or remotely, implementing and running PaaS solutions such as Oracle Integration Cloud/SOA and integration to Oracle SaaS products, develops, integrates and implements applications components including front-end development, internal database integration and OTBI Reports. Plays a direct role in programming, maintenance, technical support, documentation, and administration of Oracle Cloud applications. The Human Capital domain specialist ensures solution architecture feasibility and mitigates risk by leveraging a network of subject matter experts in the various domains. The HCM Architect/domain specialist is also capable of proposing customer roadmaps to realize the proposed solution.
Your responsibilities include:
Lead and participate as Functional leader/Advisor in different Service activity streams such as Gap Analysis and Solution design , POCs, Demonstration requirements gathering, business analysis, projects’ delivery, Quality assurance with other Oracle teams at client locations or offshore teams for various activities. Document / review Requirement Specifications Documents Analyze business requirements, participate in functional design and document / review Functional Specification documents. Travel as required to client locations onsite (within and outside UK) on need basis for implementations and participate in product walkthrough and POC workshops. During implementations, work with all onsite collaborators and client personnel to ensure project success. Use defined standards/tools/processes to achieve work that meet quality expectations of Oracle / Client. Document all work in accordance with agreed standards/processes applicable for Oracle / Client. Adhere to defined Change Control Process of Oracle / Client. Align with Oracle / Client audit / compliance requirements. Perform accurate handover / knowledge transfer at end of each assignment. Timely status reporting to supervisor.
Career Level - IC5