Note: this position does not require Infrastructure skills such as hands-on installing and upgrading of Oracle Hyperion on-prem products. The main focus is the Functional side. However, knowledge from an Operations perspective is required, including as many as possible of the following: metadata maintenance, lifecycle (migration of artifacts between non-Prod and Prod environments), integrations, data management, fix at the Functional level (e.g. slow retrieve due to application design issue), data and metadata loads, etc.

Also, It's NOT for a Support Engineer role, but rather for a professional who gets acquainted with customers’ financial business operations which are handled by Oracle and acts as a main point of contact for the customers. Has to make use of one’s own knowledge as well as to navigate all the resources available within Oracle to handle customers’ questions, concerns and reported issues if they relate to the Functional and Operational level of Oracle EPM/Hyperion environments. For issues which fall outside of the scope of this position, such as Infrastructure/installation problems or software defects, making sure that Support Engineers understand the customer’s issue, and promptly satisfying any questions and requests from Support to keep the fix effort moving forward.

Any graduation or with equivalent degree is an added advantage!

Skills Required

Application design, development of various application artifacts such as forms and rules, testing, fix (working in conjunction with Oracle Support as needed), pre- and post-implementation activities across the Hyperion/EPM product suite (cloud and on-prem) If a candidate has experience only with Hyperion (on-prem) and not with EPM (SaaS), they must be willing and able to learn EPM Cloud and grow their skills to serve cloud customers as well; it is critical to have the ability to use the available training resources in a self-guided manner and to “learn while doing.” Experience integrating EPM with other systems using Data Management, adaptors, etc. Experience in interacting with business users to analyze the business process and discovering requirements. Ability to maintain Optimum availability of EPM Environments Ability to build, monitor, and migrate product-related application artifacts proactively. Deep functional knowledge around financial systems and processes Strong problem-solving skills (from an Application/Functional/Operational perspective). Work in a fast-paced environment and master unfamiliar concepts quickly with little supervision Knowledge of EPM Automate; scripting a plus (Batch, VBScript, Python, and/or PowerShell)

Skills (good to have)

Knowledge of SRs, RFCs, and My Oracle Support will be added advantage! Knowledge of OAC-Essbase, Essbase 19c and Essbase 21c will be a plus. Implementation experience in DRM EPMA to DRM migration for Hyperion 11.1.2.x to 11.2.x

Career Level - IC4