Requisition ID: 425024
Work Area: Sales
Expected Travel: 0%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T4PF

 

ORIGINAL POSTING DATE: 05/27/25 

 

Job Title: Operations Expert 

Location: Newtown Square, PA 

Work Model: Hybrid work model 

 

Purpose and Objective:   

SAP America, Inc. seeks an Operations Expert at our Newtown Square, PA location to lead complex and cross-departmental/cross-unit projects.  

 

Expectations and Tasks:  

Provides leadership and team development, coaching, and facilitation; ensures the alignment of team priorities with broader best-run projects and programs in alignment with unit/SAP-strategy and initiatives. May be the in-house expert on business topics or specific technologies. Works on business issues or advanced complex technical projects requiring state of the art technical, industry or business knowledge and concepts. Directs the design, planning, and implementation of (business) development/change programs, policies, processes, standards and procedures or technologies. Approves change management initiatives and suggests enhancements to existing programs. Provide neutral & holistic view on organization/unit/area. Link unit/area specific goals and execution plans with the rest of the organization and overall company goals. Establish (co-) operational model within business unit in close alignment with internal and external stakeholders. Drive cross-unit initiatives in cooperation with other stakeholders. Act as trusted advisor in community, actively applying expert knowledge. Develops concepts and processes for continuous improvements of operational procedure, tools, processes, and content. Conducts assessments and reviews to actively contribute to improvement on process performance. Act as trusted advisor in community, actively applying PM expert knowledge. Inbound and outbound communication on senior management level. Supports senior management in monitoring and evaluation of KPIs. Guides tasks and processes of other team members. Acts as role model for team members from Associate to Expert level: gives feedback on skill development and training. Takes Team Lead Role from time to time.  

 

Education and Occupational Experience:  

Bachelor’s degree or foreign equivalent in Business, Finance, or a related field of study and seven (7) years of progressive post-baccalaureate experience in the job offered or related occupation. Employer will accept a combination of education and experience as equivalent to a Bachelor’s degree. Alternatively, a Master’s degree or foreign equivalent in Business, Finance, or a related field of study and five (5) years of experience in the job offered or related occupation. 

 

Qualifications/Skills and Competencies Experience:  

Experience must involve five (5) years in the following:  

Cross-functional expertise with End to End Process knowledge; 

Transactional Expert Support specialized in consumption/private cloud-based business models and systems;  

Order to Invoice Process design and documentation; and 

Drive simplification & standardization.  

Experience must involve two (2) years in the following:  

Finance & Administration processes, including expertise in Revenue Recognition (IFRS15 rules), Private Cloud delivery/fulfillment, Pricing rules, Cash Collections, Reporting, and Controlling; 

Collaborative design of automated systems for diverse environments, adept at managing processes through ERP systems with custom enhancements based on a consumption model, and skilled in project management using agile methodology; and 

Go-to expert in configuring internal program tools and archetypes for both ad-hoc initiatives and on-demand projects that need to connect the dots between company demands and commercial infrastructure. 

 

Travel: N/A 

 

This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy. 

 

Internal use only: reference code lhrs4262 

SAP:SAIL 

EX:OUT

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,  gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

 

Compensation Range Transparency: The annual base salary range for this position is $141,525 - $240,380. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $166,500 - $282,800. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.