We are seeking a detail-oriented and analytical Officer, Reconciliations, Suspense to join our team in Lusaka, Zambia. In this role, you will be responsible for managing and resolving suspense accounts, performing reconciliations, and ensuring the accuracy of financial records.

Conduct daily reconciliations of suspense accounts and identify discrepanciesPerform daily reconciliation and monitoring of all digital products (debit card, credit card, NFS E-Money, and POS acquiring)Investigate and resolve unreconciled items in a timely mannerPrepare and maintain accurate documentation for all reconciliation processesCollaborate with various departments to gather necessary information and resolve issuesDevelop and implement strategies to reduce suspense account balancesAssist in month-end and year-end closing processesGenerate regular reports on reconciliation status and outstanding itemsIdentify and recommend process improvements to enhance efficiency and accuracyEnsure compliance with internal controls and regulatory requirementsParticipate in special projects and ad-hoc analyses as needed