This job code is utilized for the majority of our temporary hires.  The individual is performing hourly job duties as defined under the Fair Labor Standards Act.

Customer Success Operations Intern

Support CS operations organization in data processing, analysis, and collaboration efforts for ongoing initiatives and projects.

Job description
Provides internal support to CS Operations team in ongoing projects/initiatives that require data analysis and stakeholder collaboration in the area of CS operations processes, compliance data analysis, record governance analysis, and occasionally assist with adhoc tasks in supporting the customer success organization. Working closely with internal compliance lead and management to assist in data analysis, and in presenting data to stakeholders and management for review. May assist also in reviewing new processes and assist in documenting business requirement documents.

Responsibilities
Do you want to advance your career with the world’s first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives leaders a complete view into their business. Our team is growing, and we’re looking for people like you to help us make a global impact.

As the leading cloud business system, NetSuite includes financials, inventory management, HR, professional services automation, commerce, and more. Tens of thousands of customers all over the world trust NetSuite to give their businesses the visibility, agility, and control needed to make data-informed decisions quickly.
NetSuite is a place where you can build your career and have fun while doing so! We’re invested in our people, our customers, and the community. As part of Oracle, our benefits are second to none. Joining our passionate team means that you’re ready to take your career to the next level. With priceless learning opportunities, strong support, incredible innovation, and volunteer opportunities, NetSuite is committed to creating a workplace where everyone feels empowered and set up for success. Responsibilities and tasks are standard with some variation.

Completes own role largely independently within guidance from management and compliance lead or systems manager. Understanding of core NetSuite product with knowledge a bonus. Attention to detail critical. Ability to collect, organize, and display data in easily consumable format. Ad-hoc tasks for data errors analysis and data update tasks. May be required to assist with internal ticket handling for internal support inquiries. Review data and records in netsuite system directly or via excel documents. Follow-through skills necessary to obtain information from internal and external lines of business. Strong written and verbal communication skills to interact with management.