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Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

The Change Consultant Specialist is responsible for the effective delivery of business change management activities across projects and initiatives.

Recruitment:

NQF Level 7 (Degree, Advanced Diploma) in HR, Business, Psychology, or related field.

3-5 years experience in Change Management or Analyst roles. 

Exposure to projects.

Preferably within Financial Services, Consulting, or Corporate environments. 

Exposure to change management.

Key Skills/Systems Expertise

Understanding: Stakeholder Identification.

Engagement & Communication: Impact Analysis, Change Planning, Internal Communications, Workshop Planning

Working with data: Data analysis and reporting. Understanding key business metrics and measuring adoption.

Intermediate to advanced Microsoft Excel.

Basic knowledge of change frameworks (e.g., ADKAR, Kotter, Lean Change).

Understanding of business processes.

The above summary is in line with MFC Segment expectations. More detail is provided below:

Responsible for the effective delivery of business change management activities across projects and initiatives. Ensures that the desired business outcomes are achieved and that the relevant stakeholders are ready and prepared for the change.

ResponsibilitiesChange Management

Develop and deliver projects or a workstream within a change management initiative with guidance from senior colleagues.

Internal Communications

Develop and/or deliver a plan for significant aspects of internal communications with guidance from senior colleagues.

Stakeholder Management

Plan and deliver stakeholder engagement activities to develop effective working relationships for projects and to ensure that stakeholder needs and concerns are identified and met.

Project Risk and Issue Management

Identify and evaluate risks, issues, dependencies, and constraints associated with the project, escalating matters where appropriate. Where necessary, develop, agree on, and implement solutions to overcome these concerns.

Feasibility Studies

Conduct feasibility studies from a technological and organizational perspective and document findings to complete cost-benefit analysis on implementing changes to business processes, products, or business unit structure.

Horizon Scanning

Explore and develop a detailed understanding of external developments or emerging issues and contribute to the evaluation of their potential impact on, or usefulness to, the organization.

Project Framework Design

Draft elements of project- and program-management frameworks and tools as directed, ensuring compliance with specified design principles.

Project Scope Definition

Manage the delivery of research, workshops, and other activities to support the specification and agreement of project deliverables.

Continuous Improvement

Review existing operations in own area of work and implement innovation processes to generate new ideas and ensure continuous improvements are delivered.

Personal Capability Building

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Skills

Adaptability, Adaptive Thinking, Agile Project Management, Business Case Development, Business Requirements Analysis, Change Management, Data Compilation, Executing Plans, Managing Stakeholder Expectations, Negotiation, Oral Communications, Prioritization, Solution Analysis

Competencies

Balances StakeholdersCommunicates EffectivelyCultivates InnovationDrives EngagementDrives ResultsEnsures AccountabilityManages ComplexityNimble Learning

Education

NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent

Closing Date

04 April 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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