**Additional Information** **Job Number** 25074635 **Job Category** Engineering & Facilities **Location** The Gritti Palace a Luxury Collection Hotel Venice, Campo Santa Maria del Giglio 2467, Venice, Italy, Italy, 30124VIEW ON MAP (https://www.google.com/maps?q=The%20Gritti%20Palace%20a%20Luxury%20Collection%20Hotel%20Venice%2C%20Campo%20Santa%20Maria%20del%20Giglio%202467%2C%20Venice%2C%20Italy%2C%20Italy%2C%2030124) **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for an Engineer. The Engineer will report to the Chief Engineering and she/he will be part of an Engineering Department. The maintenance worker will work shifts, including night shift. This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival. **What we offer** + Professional career progression at international level in more than 9000 Marriott hotels + Learning and development opportunities online, on the job and in class + Discounts on hotel rooms, gift shop items, food and beverage + Experienced management & motivated and engaging colleagues + Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program + Canteen service and uniform **The impact you’ll make** First impressions are everything. And you’ll set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you’ll make sure they leave us happy too. **Your competencies** Extensive Technical Knowledge: Proficient in the maintenance and repair of electrical, plumbing, HVAC, and carpentry systems. Preventive Maintenance Expertise: Capable of implementing and adhering to preventive maintenance schedules to ensure operational efficiency. Attention to Detail: Committed to maintaining immaculate standards in safety, appearance, and functionality throughout the property. Analytical and Problem-Solving Skills: Ability to diagnose issues accurately and perform effective repairs in a timely manner. Proficiency with Building Management Systems (BMS): Familiarity with the latest smart hotel technologies and automated building systems. Compliance with Health and Safety Standards: In-depth knowledge of health, safety, and environmental regulations applicable to hospitality environments. Guest-Centric Approach: Discretion and professionalism in all guest interactions, ensuring minimal disruption and maximum satisfaction. Organizational Skills: Efficiently manages multiple priorities, including urgent service requests and long-term projects. Effective Communication: Collaborates closely with all hotel departments, external contractors, and suppliers to ensure seamless service. Flexibility and Availability: Willingness to work flexible shifts, including weekends and public holidays, to support with the team the 24/7 hotel operations. Commitment to Sustainability: Awareness and application of energy-efficient practices and eco-friendly initiatives. Team Player: Works effectively within a multidisciplinary team environment, contributing positively to hotel operations. Emergency Response Competency: Trained and prepared to react to emergency situations such as fire, flood, or system failures. Equipment Operation and Maintenance: Skilled in the safe and effective use of maintenance tools, machinery, and specialized equipment. Accurate Reporting and Documentation: Maintains detailed records of maintenance activities, inspections, and compliance checks. Appearance: Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. **What you’ll do** + Respond and attend to guest repair requests. + Communicate with guests to resolve maintenance issues. + Perform preventive maintenance on tools, kitchen and mechanical room equipment. + Visually inspect tools, equipment, or machines. + Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. + Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. + Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, energy conservation, and/or general building. + Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. + Test, troubleshoot and perform basic repair on all types of equipment, plumbing, electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. + Program TV's and perform general housekeeping and engineering-related inventory duties. + Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. + Display basic computer skills including inputting air handler schedules and making temperature changes. + Follow all company and safety and security policies and procedures. + Report any maintenance problems, safety hazards, accidents, or injuries. + Complete safety training and certifications; and properly store flammable materials. + Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. + Adhere to quality expectations and standards. + Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. + Speak with others using clear and professional language. + Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. + Move up and down stairs, service ramps, and/or ladders. + Reach overhead and below the knees, including bending, twisting, pulling, and stooping. + Enter and locate work-related information using computers. + Perform other reasonable job duties as requested. **What we’re looking for** + Regular permit to work in Italy + Languages: Italian and English + Previous experience in Maintenance, in Hotel + Understanding of rooms operations and hospitality + A warm, people-oriented demeanor and a team-first attitude + Flexibility, problem-solving skills and multi-tasking ability + The ability to stand, sit or walk for extended periods of time across a work shift **Explore our very big world** As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. **You’re welcomed here** Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued. _Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws._ The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.