Key Responsibilities

Leadership & Strategy:

Lead and mentor a high performing team of software engineers focused on CIAM development and deployment. Collaborate with cross-functional stakeholders to define and implement a strategic vision for customer identity solutions. Oversee the full lifecycle of CIAM projects, from conception through implementation and post-deployment support.

Technical Expertise:

Drive the design and development of customer identity solutions using Identity Platform, including components like Identity Gateway, Access Management, and Directory Services. Ensure compliance with security, regulatory, and data privacy requirements (e.g., GDPR, CCPA). Mentor team Development with best practices to Install, integrate, configure, and deploy IAM solutions and systems to facilitate User Life-Cycle Management, Identity and Access Governance, Automated Provisioning, Single Sign-On, Federation, Privileged Account Management Evaluate and integrate third-party solutions and tools as needed to enhance functionality, scalability, and security.

Innovation & Improvement:

Stay up to date on the latest trends and advancements in CIAM, IAM, and security best practices. Identify areas of improvement within the CIAM system, proposing and implementing innovative solutions to enhance user experience and streamline authentication processes. Develop and track KPIs related to user experience, security, and CIAM performance.  

Project & Stakeholder Management:

Manage timelines, resources, and budget to ensure timely delivery of CIAM projects. Communicate project progress, risks, and resolutions to executive stakeholders. Collaborate with product and UX teams to continuously refine the customer authentication journey.

Qualifications

Previous software development experience with experience in a management role Proven experience with CIAM and IAM solutions, ideally ForgeRock (AM, IDM, DS, IG). Deep knowledge of authentication protocols (OAuth, OpenID Connect, SAML) and encryption standards. Strong understanding of security and privacy regulations, including GDPR, CCPA, etc. Excellent leadership, communication, and project management skills. Ability to work in a fast-paced environment and manage multiple priorities.

Preferred Skills

Experience with cloud platforms (AWS, GCP) and DevOps tools. Familiarity with Agile development methodologies. Experience in user experience (UX) design principles related to authentication flows. Proficient in JAVA and Sprint Boot with a strong knowledge of design principles Familiarity with Continuous Integration/Continuous Deployment (CI/CD) pipelines and automation tools (e.g., Jenkins, GitLab CI, Docker, Kubernetes) for streamlined deployment and scalability of identity services. Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.

Nice To Haves

Experience with ForgeRock OpenAM 6.5 Technology ForgeRock OpenAM 7 Experience in designing and implementing SSO, Passwordless and MFA implementations Knowledge of microservices architecture and containerization (Docker, Kubernetes) to manage and scale identity solutions efficiently.