A great opportunity to join as a F&B Manager at a Luxury 5 star hotel in Sicily as F&B Manager

Requirements

Dynamic, curious and that exhibits a passion for excellence 5 years’ work experience in a similar role in the luxury hospitality business International Experience in F&B will be considered a plus Hotel School degree or similar Strong knowledge of F&B trends and best practice in the luxury F&B business Strong customer service skills Excellence written & verbal domain of English Ability to solve problems efficiently Excellent communication and leadership skills Emotional intelligence, interpersonal and influencing skills Organizational skills Guest oriented

The position is based in , Sicily and the contract is permanent and full time. You must possess the legal right to work in Italy / EU.

Main responsibilities:

Responsible for delivering the F&B related activities and in achieving or exceeding the hotel targets in terms of guest satisfaction, quality assurance and financial metrics; Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards; Preserve excellent levels of internal and external customer service; Responsible for creation and deliver of the short- and long-term F&B plans and strategies; Design exceptional and innovative restaurant conceptions, purchase goods, china, etc and continuously make necessary improvements; Identify customers’ needs and respond proactively to all of their concerns; Lead F&B team by attracting, recruiting, training and appraising talented personnel; Establish targets, KPI’s, schedules, policies and procedures; Maintaining positive customer relationships, processing complaints, and responding to customer needs; Responsible for the implementation of any F&B-related projects and global programs; Identifies opportunities and develops solutions to enhance the performance for all F&B aspects and operation, such as LQA and guest experience; Guides and train the team of heads and line staff in the efficient delivery of providing the highest standards of service to our guests; Monitoring food and safety regulations; Responsible for the planning and operation of events and banquets; Creating, monitoring and enforcing restaurant policies, targets, and KPIs; Coordinate the emails and restaurant bookings; Leads by example and acts as a role model for others and at all times exhibit the highest levels of professionalism in all management practices;

Only Shortlisted Candidates will be contacted