**Job Title: Manager Expert Desk GES PSC** **Location: Hyderabad (Hybrid)** **Position Type: Permanent** **What we Bring:** Operations & Compliance Management: • Accountable for key performance indicators (KPIs) achievement, ensuring accurate tracking, analysis, and communication of metrics to drive strategic decision-making and operational efficiency. Areas of operations: e-sourcing, supplier performance monitoring, contract management, supplier enablement, supply integration, catalogue enablement • Lead contract management to support CAM / Buyers during Contract operationalization for new contract & amendment • Drive savings by identifying opportunities through process and contract performance. • Monitoring optimization of supplier base • Provide Supplier support on configuration • Support supplier documentation activities which involve collecting, verifying, and maintaining all necessary documents from suppliers to ensure they are compliant, qualified, and ready to do business with the organization • Manage Supplier documentation related activities • Diversity program • COSMOS requests • P12 Doc gathering • Ad-hoc documentation request • Halal requests • Contract specifications to be signed by suppliers • IP Certificate • RMI supplier doc. Gathering (TTH, P&B and IG) • ECO VADIS Corrective actions • Supplier Campaigns, Develop and implement risk management and controls Process Optimization & Automation • Stimulate the improvements and standardization of processes to increase efficiency and quality of the operations • Support automation initiatives to enhance efficiency and scalability within GES-P&SC • Support the development and deployment of automated solutions to improve transactional accuracy and workflow effectiveness Stakeholder & Vendor Management • Provide best solution to CAM and Buyer through Contact Operationalization, Catalogue Enablement and Supplier integration for complex issues arising from key stakeholders or suppliers. • Manage the day-to-day activities of the Expert Desk and have regular check-ins with the team / Manage demand for the Expert Desk resources. • Build and maintain strong relationships with the vendor to ensure high-quality service delivery and compliance with contractual obligations. • Manage escalations and Provide 2nd line support on Indirect procurement operations for complex issues arise from key stakeholders or suppliers. People Management & Leadership • Provide strategic leadership and direction to teams, fostering a culture of high performance, accountability, and collaboration. • Drive team engagement, development, and succession planning, ensuring a motivated and skilled workforce. • Implement training programs to upskill employees and align with evolving business needs. • Conduct performance reviews, coaching, and mentoring to enhance team productivity and professional growth. • Foster a culture of continuous improvement, encouraging innovation and best practices across the team. **You Bring:** • Bachelors’ degree with relevant work experience in shared services operations / Ariba enabled procurement operations • 6 years of relevant experience in Sourcing, procurement, Procure-to-Pay (P2P) or shared service operations with at least 3 years in people management / Leadership. • Experience utilizing procurement technologies such as SAP, Ariba, and data analytics software like Celonis, Sievo & Tableau will be an advantage. • Fluent in English, written & oral. Foreign languages would be an added advantage. The application process: Interested in this position? Please apply on-line by uploading your resume in English via our internal career portal. For further information about the position, please contact **Nisha Tiwari (Nisha.tiwari@dsm-firmenich.com)** . Equal Opportunities Commitment dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate - there's a place for everyone at dsm-firmenich. dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know. About dsm-firmenich As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world's growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people. www.dsm-firmenich.com Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar.