Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management, Services (Digital & Innovation)

Position Overview
Mastercard is seeking an experienced and strategic professional to join the EEMEA Consulting Product Management team to manage the digital and innovation consulting & solutions provided to Mastercard Customers under the Consulting product suite.
The role focuses on enabling Customers’ growth supporting digital and innovation initiatives, ensuring that they are equipped with, skills, knowledge and solutions to successfully compete in a rapidly evolving financial services industry.
You will work closely with internal stakeholders, external partners, and subject matter experts to support the growth of the digital and innovation services in the EEMEA region aligned with Mastercard’s business goals and core values.

Role
•\tAccountability and end-to-end responsibility for delivering success for the digital and innovation consulting and solutions in EEMEA
•\tAbility to effectively build and prioritize the regional product road map to meet customer needs
•\tIdentify, assess and onboard partners to growth the digital solutions capabilities
•\tInnovative leadership to continue evolving our product suite and drive future success
•\tInterface with Mastercard stakeholders across the organization to represent the suite of products
•\tProvide expert sales support and ensure close partnership with the Sales team so they are fully equipped to sell the products
•\tAbility to be a client-facing expert sales resource
•\tDevelopment and refinement of Delivery models to ensure flawless and efficient Delivery
•\tEnsure our solutions remain market leading/competitive
•\tBuild strong relationships across Mastercard at all levels

All About You
•\t6+ years of experience in digital strategy, innovation and digital transformation, ideally in a consulting and/or strategy role (GenAI knowledge / technical skills a plus)
•\tBachelor’s degree required (Master’s degree preferred).
•\tStrong structured problem solving and project management skills, with the ability to oversee multiple complex initiatives simultaneously.
•\tStrong collaboration and ability to partner effectively with virtual, fast-paced teams across multiple regions.
•\tExcellent communicator & ability to influence without authority
•\tDemonstrated ability to build relationships with both working teams and senior executives
•\tDesire to roll up sleeves and make direct contributions
•\tInterest in technology and desire to apply technology to solve problems
•\tKnowledge of the financial services industry, ideally including both retail banking and payments

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.