Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management, Identity Solutions

The Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies.

The Identity Solutions team leads the development and delivery of innovative products that help partners identify their customers and enable simple and secure digital experiences for consumers in payments and beyond.
A critical area within Identity Solutions is the Payment Verification team which develops global e-commerce identity risk insights and data sharing services to verify consumer identities, reduce payment fraud and increase conversion rates across the payments ecosystem, all leading to better customer experiences.

All About the Role:
•\tBuild best-in class risk insights for new network token use cases
•\tCreate and steer the token insights product roadmap in collaboration with data science, engineering, product marketing, regional partners, and digital product to analyze customer feedback, define product requirements and prioritize projects
•\tDrive projects by collaborating with customers and internal stakeholders to prioritize goals and timelines
•\tOwn the complete delivery of token insights, from project scoping to execution and final product delivery, ensuring proper documentation.
•\tInvestigate and analyze insights performance to identify areas of improvement.
•\tDefine and monitor success metrics and KPIs for token insights to ensure products are effective and meet business objectives
•\tLead product launches including pilot programs

All About You:
•\tDeep Product Management experience preferably building risk/fraud products
•\tUnderstanding of payments fraud scenarios like account takeover, synthetic identities, and social engineering
•\tDeveloped analytical skills and intuition
•\tEnthusiasm for problem-solving both internally and externally
•\tThrive in a cross collaborative environment with the ability to build relationships
•\tResults oriented with ability move quickly
•\tComfortable with ambiguity and resilient when tackling challenges
•\tAbility to analyze complex issues and provide direction towards resolution
•\tWritten and verbal communication; can effectively articulate product decisions to technical and nontechnical stakeholders.
•\tAbility to write SQL queries and/or Python scripts is a plus

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.