Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Team Summary

Commercial & Money Movement Solutions (CMS) is a key pillar of Visa’s revenue diversification strategy and will make a significant contribution in meeting Visa’s growth goal in the years to come. CMS includes Visa Commercial Solution (VCS), Visa Direct, Treasury as a Service (TaaS) and Visa Government Solutions (VGS).

Small Business (SB) forms a part of VCS and the Manager VCS Small Business, India & South Asia will implement the Small Business product strategy for India in an effort to grow the key performance indicators of cards, payments volume, total volume, market share, CCE penetration, international usage and net revenue targets.

What a Manager, Visa Commercial Solutions, Small Business, India & South Asia does at Visa:

The Small Business Manager, India & South Asia will reporting to Senior Director, Visa Commercial Solution, India and South Asia and will implement the Small Business product strategy for India in an effort to grow the key performance indicators of cards, payments volume, total volume, market share, CCE penetration, international usage, and net revenue targets.

The incumbent's primary focus is to engage with large local financial institutions, neo-banks and Public Sector Banks (PSBs) to develop and implement agreed product initiatives. You will be responsible for monitoring portfolio performance and recommend measures to accelerate portfolio growth, working with Visa internal stakeholders, client financial institutions and vendors. You would also be responsible for support with new issuers that are looking to launch SB products and the local support sales team in their business development efforts.

Your responsibilites will include:

Growing Visa’s market leadership on SB (Debit and Credit cards) in India by supporting the growth of key clients. Achieve client specific product and volume targets as per budgeted targets.Develop a robust product proposition through product requirements and platforms.Conceptualize, create and execute customized campaigns to help increase SB Debit and Credit card activation and usage in the region.Support new clients in developing Business Debit and Credit card go to market strategies, including development of commercial value proposition, acquisition strategies and customer lifecycle management strategies.Deliver consumer/business insights through research and analytics for issuers to incorporate in their payment strategies.Utilize SB industry trends and customer knowledge to build preference for Visa Business Debit and Credit.Facilitate launch and adoption of new products with cross functional partners to ensure that SB Debit and Credit considerations, programs and product pilots/ developments are top of mind.Manage AP initiatives and budgets and have complete accountability for delivery and expenses.Partner with key business stakeholders within Visa to create programs that contribute competitive advantage and revenue growth to deliver the products revenue plan for India.Develop strong cross-functional collaboration with other Visa groups including product, marketing, sales in India and internationally, to provide continual value to clients

Key Performance Indicators:

Financial performance indicators for Business Debit and Credit products in India & South Asia, consisting of gross revenue targets, volume targets and ISA revenue targets.Adoption and scale up of platform benefits - number of benefits, usage rates and expense.Business metric performance for Business Debit and Credit products in India, consisting of cards-in-force, payments volume, international volumes, processed transactions and market share.Launch of initiatives on time, within budget in collaboration with multiple stakeholders in Visa.Country manager, country office and regional office peer feedback related to the development and implementation of strategies and programs for the Business Debit and Credit products business in India.Accuracy in managing expense forecasting.Tracking of competition activities and providing successful counters.

Projects you will be a part of:

You will work on projects that expand Visa’s market leadership on Small Business (Debit and Credit cards) in India and South Asia by supporting the growth of Visa’s key clients.

 

Qualifications

What you will need:

Masters degree in business administration with 7+ years of work experience in Marketing and SalesExperience in partnerships/alliances with an understanding of consumer behavior, product operations, business processes and revenue impactGood to have knowledge of India Payments industry, Business/Retail Banking, Cards or Commercial/Consumer Financial Services.Understanding of digital trends, knowledge on Small Business and new age payment solutions is critical to the roleCompetency in Microsoft Office – Excel, PowerPoint, Word and the ability to interpret and extract data.Understanding of Visa Products and services is a plus

Business and Technical Skills

Good client engagement and interpersonal skills. Confident interacting with and presenting to senior management of clients, Visa, merchant and fintech partners.High level of personal integrity, loyalty and ability to keep information classified is required as the candidate will have access to sensitive and confidential client information.Excellent analytical skills, strong business acumen and project management skills.Demonstrated negotiation and business development skills to interact with senior professionals in financial institutionsAppreciation of technology and trends to be able to demonstrate thought leadership.Self-motivated, results driven, flexible, customer focused team-player with the ability to work in a multi-cultural, matrix environment is required.

What will also help:

Execute initiatives required in India to meet key result areas.Recommend to key stakeholder’s product development, platform enhancements and usage initiatives.Manage budgeted activities within designated time limits.Manage ongoing client support activities in respect of Business Debit and Credit products.Develop and manage service level agreements with vendor.Ensure compliance to Visa Inc policies and guidelines in relations to all Business products processes.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.