Maintenance Operations Excellence Specialist

Nairobi, Kenya

4 days ago

Kone

As the world’s cities grow more complex, people’s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality. Your career is a journey, and how you travel makes a difference.

It's time to make a move. Join our flow.

KONE Kenya is looking for a Maintenance Operations Excellence Specialist to be based in our Nairobi, Kenya office. As a Maintenance Operations Excellence Specialist, you will report to and partner with the Field Operations Manager and frontline management to implement, monitor, and optimize end-to-end business processes and supporting systems. Your role will ensure compliance, enhance operational performance, and drive continuous improvement across maintenance operations.

What will you do:

Analyze and leverage KPIs to enhance daily operations in alignment with strategic focus areas.Propose actionable improvements based on data-driven insights.Collaborate with the Maintenance Operations Excellence Manager and regional Maintenance Operations Managers to set and monitor targets aligned with the Field Operations Management Model.Train Supervisors and Maintenance Operations Managers on maintenance tools and processes to ensure effective adoption.Optimize routes, capacity planning, and maintenance profiles within the Front Line (FL).Identify and gather improvement ideas to support the development of global operational methods.Provide hands-on support for new deployments, driving the adoption, utilization, and continuous improvement of KONE Way (KW) business processes and tools into daily operations.

Are you the one?

Holds a university degree in Business, Engineering, or a related field.Demonstrates experience in project management and benefit realization (preferred).Possesses prior experience in business performance management (preferred).Has familiarity with ERP systems or other reporting solutions (preferred).Exhibits strong communication skills.Fluent in English (highly desirable).

What do we offer?

Great dynamic team promoting a collaborative environment.Total reward elements that engage and motivate our employees and help us make KONE a great place to work.Comprehensive learning and development programs cover a wide range of professional skills.Engaging job with a position description and clear targets.Regular feedback through performance discussions.Opportunities for individual development.Mentoring and coaching programs.Flexibility, trust, and respect.Value-based culture, behavior,s and ethics.Sustainability and innovation.Working for a successful organization.

Shortlisted candidates will be invited to complete an automated video interview. Please keep checking your emails for the link, which can sometimes land in the spam folder.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.