The Lead Change Implementation Analyst role is a tenured support job in Support Services, Global Services organization. This role is responsible to perform complex solution-related service request configuration for application maintenance. This person will perform scope assessment by gathering information, using application tools for configuring the system including large-scale configurations with efficiency tools. They will apply and execute the change management processes, communicate and shadow end users, and test workflows for accuracy of configuration. They will also perform in-depth level consultation on solution best practices and standards of build across multiple solutions. This resource is a contractually committed, client-facing function to deliver a fixed fee agreement with service level requirements. If the service level requirements are not met, we will pay a portion of revenue back to the client and additionally be at risk of client being able to opt out of the contract, both resulting in reduced revenue.
Basic Qualifications:
·      3+ years’ experience in Cerner Millennium
·      3+ years’ experience with scheduling
·       Highly skilled at prioritizing work with varying degrees of scope and urgency
·      Proven time management, critical thinking, and complex problem solving skills
·      Receipt of the appropriate government security clearance card applicable for your position
·      Due to the client contract, you will be assigned, this position requires you to be a U.S. citizen
·      Security Clearance Required for this role.
Preferred Qualifications:
·      At least 3 years of clinical or customer service experience

 CCL/SQL command language knowledge
Career Level - IC0
 

Career Level - IC0