Job Summary:

We are seeking a highly motivated and experienced Lead Associate - SAP Quality Management (QM) to join our team. The ideal candidate will be a subject matter expert in Laboratory Testing (Chemical), responsible for configuring, implementing, and supporting SAP QM solutions to meet our business needs. This role requires a deep understanding of quality processes, strong analytical skills, and the ability to collaborate effectively with cross-functional teams.

Roles and Responsibilities:

Specification review and Process Analysis:
•Review material specification and analytical methods

•Perform unit of measure and chemistry conversions.•Analyze existing quality processes and identify areas for improvement.
SAP QM Configuration and Implementation:
•Create quality inspection plans, Batch Class, Inspection Types, Certificate Profiles.

•Maintain master data related to QM processes.
Support and Maintenance:
•Provide day-to-day support for SAP QM users.

•Troubleshoot and resolve QM-related issues.

•Monitor system performance and ensure data integrity.

•Develop and maintain user documentation and training materials.

•Handle change requests and implement enhancements.
Collaboration and Communication:
•Collaborate with cross-functional teams, including R&D, Product Coordinators, Process Technologists, Product Managers, Sourcing Team and Customer Service Representatives.

•Communicate effectively with stakeholders at all levels.
Reporting and Analysis:
•Generate and analyze quality reports to identify trends and areas for improvement.

•Maintain key performance indicators (KPIs) for quality management.

•Provide insights and recommendations based on data analysis.
Who we are looking for:
1. Bachelor's degree in scientific field is required. (Chemistry or Biochemistry is preferred, other disciplines
with organic chemistry coursework/experience will be accepted).
2. Minimum 5 years of experience in Quality management/Control/Assurance role.
3. Strong understanding of quality management processes and principles.
4. Strong analytical and problem-solving skills.
5. Excellent communication and interpersonal skills.
6. Ability to work independently and as part of a team.
7. Proficient in Microsoft Office.
8. Experience with SAP QM and industry specific QM requirements (Pharmaceutical, Automotive, Food,
etc.) is a plus.