Company Description

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in
and feel the difference.

Established in 1985 as a monitoring center and provider of communication services, Bosch Service Solutions Inc. today ranks among the leading international providers of Business Process Outsourcing services. Employing more than 4,000 associates in Europe, Asia and South America, Bosch Service Solutions Inc. provides and optimizes business processes for our customers.

Job DescriptionFirst Level IT support for a global team. e.g. Microsoft Office, Microsoft OutlookCollect, document, resolve and process user incidents and requests via phone/e-mail/chatUse knowledge base in daily businessFrequently communicates with team management about new solutions and open pointsSupport the ITSD Global Team in developing new ways of working

QualificationsPreferably with minimum 6 months experience in an IT Service Desk, ideally in CI HotlineExcellent knowledge (oral and written) Korean language (at least B2-C1 level)General IT Knowledge with focus on workplace ITAbility of cross-functional thinking and quick problem solving skillsExcellent communicator and team playerCustomer service and solutions-oriented person, conveying genuine willingness to helpAbility to work under pressureHigh degree of self-motivation and learning potentialAmenable to work on day shift; weekends off and working onsiteAmenable to work for a 3 months contract only

Additional Information

Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email.