Background & Purpose of the Job:KAM plays a key role in maintaining & future development of category and channels within Customer Development department in the South Central European market. In this role, you will connect with people across all functions, both internally and externally. This is a sales operational role and we are looking for a very organized person with commercial skills, negotiation techniques, agility and time management.Job Requirements:University Degree, sales background mandatory >3yrsAbility to work both independently, to take responsibility for actions and to collaborate as part of a team goals is requiredStrong analytical, organizational, and planning skills in a fast-paced environmentFluent in EnglishMS Office suiteStrong relationship building and interpersonal skillCapability for problem solving and decision makingGreat communication and negotiation skillsResponsiveness, adaptation, and flexibilityDriving license category BAvailability to start as soon as possible it’s an advantageRole and Responsibilities:In order to maximize performance and achieve the required KPIs (overdue, forecast accuracy, BIAS forecast, on time & in full delivery, channel & category target achievement):Creating and maintaining the interpersonal relationship with the customer acquisition team.Tracking competitors' activities and offering insights to trade marketing team.Understanding the financial balance of customers and act accordingly.Participating regularly in commercial visits to keep up with the reality of the market. If the case, develops corrective action with the customer/the field sales team or other interested departments.Building, implementing and coordinating the channel activity plan by quarterConfirming the promotional activity, the items, and the discount that will be present in the leaflet/special actionsPreparing contractual and promotional credit notes, in line with the agreed plan both with the client and with the trade marketing teamMonthly updated business plan via Promo Plans meetings and during the monthly APR meetings;Tracking stocks and sales out for UL brands – prepare insights for the extended teamsParticipating together with GKAM and prepare together the annual negotiations and business reviews;Implementing the KPIs established with GKAM in accordance with Unilever standards;We offer:Work in a multicultural environment where people with energy, passion and commitment work together to fulfil ambitious goals and achieve their individual potentialPermanent contract with an attractive benefit packageAgile and flexible ways of working

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