About this opportunity:
We are seeking a dynamic business leader to join our Customer Unit West & Southern Africa (WSA) as the KAM & Head of Cluster South Africa (based in South Africa). This senior leadership role will give you the responsibility for overseeing the sales and business activities across the cluster, with a focus on driving strategic growth and fostering customer success.
As the Head of Cluster Sales, you will be accountable for the end-to-end business within your cluster, managing a team of Sales professionals & country heads, and ensuring that Ericsson meets its financial and customer objectives.
What you will do:
• Lead the strategic direction and governance for the countries under the cluster, chairing the countries' governance boards.
• Drive and own the cluster P&L, ensuring financial targets are met while ensuring the long-term profitability and sustainability of the business.
• Manage customer accounts across the cluster, ensuring strong business relationships and proactive development of new sales opportunities.
• Lead, mentor, and develop high-performing sales teams across the cluster, fostering a culture of excellence and continuous improvement.
• Collaborate across the CU and the broader Ericsson organization (Business Area, Market Area …) to deliver best-in-class customer experiences and value propositions.
• Actively contribute to shaping and executing the Cluster Strategy, ensuring alignment with organizational goals and customer needs.
• Engage with countries’ external stakeholders (Gov, regulators…)
The skills you bring:
• Education: Master's degree in Business Administration, Master of Science, or a related field.
• Experience: 10+ years KAM experience, business development, and negotiations within the Telco industry
• 10+ years in leadership roles, with a proven track record of leading high-performing teams and driving business growth.
• Strong knowledge of African markets, with cultural awareness and an understanding of regional dynamics.
• Financial acumen, along with a strategic, innovative, and creative mindset to address complex business challenges.
• Excellent problem-solving skills, critical thinking, and the ability to drive results through effective collaboration.
• Strong communication, presentation, and interpersonal skills to build relationships with internal and external stakeholders.
• High integrity, ethics, and a commitment to compliance, with the ability to address and resolve inappropriate behavior when necessary.
This is an exciting opportunity for a seasoned leader with a passion for driving sales excellence, business development, and customer success across one of the most dynamic regions in the world. Join us in shaping the future of telecommunications in CU West & Southern Africa!
Would you like to take a tour to “Life at Ericsson MEA”, visit short video https://youtu.be/3_O_MTt0PAY?si=HnqI4J3gpj2papL
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: South Africa (ZA) || Woodmead
Req ID: 764545