Job Title

IT Account Management Associate

Common accountabilities:

- Works autonomously within defined processes and procedures or methodologies, takes standard decisions and may support the development of solutions to complex problems of a recurring nature.​

- Receives instruction, guidance and direction from more senior level roles or manager, with regular monitoring on the status of the assignments.​

- May have specialized formal education or the equivalent work experience and has the required technical and functional skills and basic knowledge of the business.

Specific accountabilities:

Work in collaboration with Account Managers & Sales to provide solutions and ensure the retention and growth of IT revenue of existing accounts.- Identify specific requirements and expectations for existing clients.- Adopt a consultative selling approach- Develop customised account and business plans for each client related on IT opportunities- Identify, qualify, manage and grow new IT business opportunities through market and business environment analyses, knowledge of customer's strategy/plans and knowledge of Amadeus innovations and solutions- Ensure cross selling & up selling targets including new product & solution lines as well as additional services and consulting requirements- Provide appropriate and timely sales support for IT opportunities (RFP, business as usual,...) during sales process.- Guide the Product/Solution teams to define targeted & personalized solution offerings to key customers.- Submit IT proposal and support commercial Account Manager in negotiation & closure- After closure, transfer IT requirements for solutions to be developed to Product/Solution teams.- Follow-up that new products, product enhancements and overall solutions are developed and implemented within the agreed time frame.-Maintain a high level of understanding of the current product portfolio and benefits of specific products for each targeted customer segment. As well as up-to-date knowledge of other areas-relevant information (trends, strategy, competitors, pricing, etc.)

Requirements:

Strong IT sales, account management, and consultative selling skills.Market analysis and business planning expertise.Excellent communication, negotiation, and problem-solving skills.Ability to work autonomously within established processes.Technical and functional knowledge of IT solutions and services.

Experience – 3 - 5Yrs

What we can offer you  

· 🎯 A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.  

· 🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.  

· 🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.  

· 🤗 A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.  

· 💰 A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits.  

· 🌟 A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.  

· 🌈 A diverse, equitable, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.  

· 📈 A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees. 

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Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.