Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As an Intern, Content Specialist – BCG Vantage within the Content Management team, you will help to improve BCG's knowledge base. The primary focus will be knowledge Capture activities, such as capturing, managing & sharing meaningful content across various document repositories and bringing it back to the broader BCG community. You will also be required to work closely with the team leadership & Practice Area’s on special projects to improve the quality of content on our intranet (Navigator) database.

 

A key tenant of this role involved supporting different Practice Areas to execute priority content projects such as case vignette capture, client reference capture, newsletters. To achieve this, you will work with the team leadership to drive key content improvement projects such as content audits and content reporting.

You will be a good problem solver and will work well independently as well as in a collaborative team environment. You will welcome the opportunity to grow and learn in an apprenticeship culture where you can quickly build and expand your skill set. By communicating in a clear and concise manner with a positive and engaged face to the customer, you will assist in building a loyal customer base for the overall Content Management team.

 

YOU'RE GOOD AT 

Developing and staying current with practice area topics and all functional topicsUnderstanding Content Management concepts & comprehension of Content Management as an area of workBuilding relationships with assigned PA, supports on providing specific services and drafts basic reports on knowledge management ActivityReviewing project objectives with Team Manager and proactively suggesting most appropriate and timely approacho Raising and helping resolve process related issues as they ariseProactively solving recurring and familiar problems. Ability to discern complexity of problems and solicit solutions accordinglyDeveloping relationships with own team/Practice/Function and is able to provide support to teamsWorking with Specialists/Sr Specialist in the team/PA to develop stronger understanding and provide specific support services

What You'll Bring

University degree student with demonstrated high academic achievement0-2 years of general knowledge/content management and/or research experience (e.g., within a professional services firm, academia, government, etc.)Good business knowledge and proficiency with research techniques/approachesKnowledge of relevant sector/ topic will be an advantage.Fluency in English (C1); Excellent business writing skillsOutstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment.

Who You'll Work With

The BCG Vantage team that works in close collaboration with the case teams and other groups within our firm to help create, retrieve, organize, and analyze the knowledge that enables BCG to deliver superior business value for clients. Our role is to be a trusted partner and catalyst for all parts of BCG in building the development of knowledge as a core competitive advantage – and advancing our firm’s reputation as a global leader in business consulting. Ultimately, our efforts create a firm-wide culture of knowledge sharing and collaboration.

Additional info

Content Management team members are the gatekeepers to both internal and external knowledge at BCG. We deliver end-to-end content lifecycle as well as enable unparalleled collaboration across BCG and its clients. We create opportunities for BCG’ers to increase productivity, efficiency and connectivity by delivering a suite of knowledge and collaboration tools and leverage digital product management, data science and analytics to do so. We equip over 20,000 BCG’ers around the globe with bespoke access to external experts and a variety of data and research tools to ensure the most timely and relevant information is readily available.

 

Content Management is made up of a diverse and cross functional team of specialists, project managers, and change agents who provide BCG with seamless access to a fully integrated knowledge ecosystem and a portfolio of digital collaboration tools allowing BCG to work smarter while driving commercial excellence and empowering innovation. We rely on team members with a diversity of talents, skills and experiences to keep BCG in the know.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
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