Job title: Integrated Warehousing Services (IWS) – Director of Warehousing Product Development

Job location: Miami, FL

DHL Global Forwarding manages the flow of goods and information across a customer’s global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at http://www.dhl-usa.com/en/careers/jobs.html

We have an outstanding career opportunity for a Director of Warehousing Product Development for our Integrated Warehousing Services division. In this role, you will be responsible for sales managing and coordinating sales opportunities to grow our IWS services.  Come join our DHL team and establish a career with the largest global transportation and logistics company! 

Key Responsibilities:

Develop opportunities to increase our warehousing capacity and capabilities in the regionCommunicate warehousing capacity and capabilities to sales teams and other internal stakeholdersManage a sales goal driven pipelineManage multiple Requests For Quotations (RFQ’s) at a timeManage daily inquiries and ad-hoc quote requestsGenerate customer quotations and proposal responses with IWS toolsNegotiate rates with customer and warehousing providerWork with DHL Legal and Risk teams in negotiating contract termsManage call schedules directly or through sales ownersMaintain a prompt email response time and consistent communicationAct as high level escalation/subject matter expert for your accountsEnsure onboarding calls are scheduledEnsure the warehousing provider provides a list of needed actions to the customerEnsure the customer is returning the required information timelyCreate billing template and communicate new account to billing teamWork with warehouse or 3PL manager to onboard the facility

Skills and Qualifications: 

Excellent written and verbal communication skillsContract logistics experience requiredAbility to manage multiple projects at the same time with different deadlinesExcellent customer service skills including an understanding of how to de-escalate situationsProficiency in Microsoft Office Applications including 365: Outlook, Word, PowerPoint and ExcelSolid understanding of Warehousing operations & salesExperience with customer Onboarding and project management

           

Pay Range $ 93.143 - $ 124,190 + (Based on Experience)

Benefits (All Non-Union Employees)

Compensation: Competitive base salary plus role dependent performance-based incentives.401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.Vision: Optional coverage for exams, frames, and contacts.Dental: Optional coverage for preventive, basic, and major services.Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.