**Description:** **This is a seasonal position that will end October 2025.** The Information Technology Analyst is responsible for supporting, maintaining, and enhancing the organization's computer systems, networks, and software applications. This role involves troubleshooting issues, implementing new systems, analyzing system performance, and providing technical support to ensure optimal performance of IT infrastructure. **What You'll Do:** + Providing support to users and being the first point of contact for problem solution. + Conduct systems password audits. + Conduct software licensing and audits. + Operating system (Windows 11) installation, maintenance, and troubleshooting. + Network as necessary to troubleshoot systems and hardware as needed with Hyatt guest and colleagues. + Communication of maintenance and outages. + Collaboration with vendors as needed. + Ensure adherence to IT policies, procedures, and best practices. + Collaborate with other IT team members to address complex issues and provide solutions. **The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **Why Chose Hyatt?** At Hyatt, your success matters. We offer: + **Competitive Salary:** $18.00/hour + **Health Benefits:** Medical, dental, and vision insurance starting after just 30 days + **Perks & Discounts:** + Free and discounted room nights + Friends & family rates at Hyatt properties + Discounts on food and beverage + Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace) + **Work-Life Balance:** Paid time off, including new child leave + **Retirement Support:** 401(k) matching (up to 4%) and employee stock purchase plan + **Growth Opportunities:** Tuition reimbursement and robust training programs + **Everyday Conveniences:** Meal credit for employees Join the award-winning team at Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina, a premier resort recognized for excellence in service, safety, and wellness. As part of a globally respected hospitality brand, you’ll contribute to exceptional guest experiences within a culture rooted in care, collaboration, and innovation. Our recent accolades include the 2024 U.S. News Best Hotels Gold Badge, GBAC STAR™ Accreditation, TripAdvisor’s Travelers’ Choice Award, and recognition as a 2024 Healthiest Maryland Business – Standout. **Qualifications:** + A true desire to satisfy the needs of others in a fast-paced environment. + The successful candidate should have strong IT and time management skills and be a self-starter. + Professional demeanor, attention to detail, along with excellent verbal and written communication skills. + Strong attention to detail. + Must have physical stamina to lift a moderate amount of weight. **All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.** **Primary Location:** US-MD-Cambridge **Organization:** Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina **Pay Basis:** Hourly **Job Level:** Seasonal **Job:** Technology **Req ID:** CAM003103 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.