Title: Ice Cream Quality Engineer
Working Location: IC Plant, Lat Krabang IE., BKK TH
About Unilever
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.
Job Purpose
Be able to identify symptoms to problems and describe them clearly. Use systematic approach to find the root causes of problems. Be open to all possibilities, considering all alternatives, and weigh short/long term costs versus the benefits from derived solutions.
Main Responsibilities
Ice Cream Quality Engineer will collaborate closely with production, R&D, and supply chain teams to ensure that quality standards are maintained throughout the entire manufacturing process. This role requires staying up-to-date with industry regulations and best practices, as well as leading continuous improvement initiatives to enhance product quality and operational efficiency. Effective communication and leadership skills are essential to drive a culture of quality and excellence within the organization.
Improve Factory compliance (consumer safety related) to legal and UL requirements assessment and gap closure verification.
Perform 3G, 5W+1H, 4M, 5WHY analysis made for market quality incident and high severity manufacturing quality (DA) incident
Provide statistical data for SPC and process control capability guarantee product quality.
Collaborate with AM and PM pillars to keep the equipment under basic conditions to make sure AM pillar applying CILT standards and PM pillar eliminating deterioration that are indicated in the process parameter control plan having an impact on AA and A product characteristics
Fully adopt Quality One modules (market quality, manufacturing, E incidents and internal audit module).
Support operations and engineering by identifying process and quality improvement opportunities within the Supply chain.
Through the WCM methodology lead the QM pillar in delivering quality improvements and reduction of defects and complaints through equipment and settings standardization.
Assist in all top customer and consumer complaints analysis, investigations and resolution.
Engage in all technical aspects of new product, packaging and raw material introduction and changes that impact our manufacturing operation from a quality capability point of view.
Interface at plant level between various stake holders (Process Engineering, Production Engineering & Project Engineering) as the Quality Representative for any innovation or CAPEX installations to meet Quality requirements
Develop and coordinate quality training and communication initiatives to ensure uniform application of continuous improvement programs.
Serve as central resource for support in root cause analysis to resolve quality issues across the supply chain.
Deploy HACCP tool to identify, manage and contain all aspects of production process that could lead to consumer harm
Responsible for all Quality Improvement Projects through Capital spend, project expenditure, and cost center budget control for the Quality Department
Candidate Criteria
Experience & Qualification
Bachelor’s degree in Food Science, Engineering, or a related field.
Experience in quality control or quality assurance in the food industry.
Knowledge of food safety standards and regulations (e.g., HACCP, ISO 22000).
Skills:
Strong analytical and problem-solving abilities.
Attention to detail and a commitment to quality.
Excellent communication and teamwork skills.
Leadership
You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
Note: Unilever embraces diversity and encourages applicates from all walks of life! We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. If you require any support to complete your application or any subsequent stage throughout your recruitment journey with us at Unilever, then please specify how we may be able to assist you.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.