We are hiring for HWS Specialist, for Gurgaon Location,
Responsibilities
• Order Management - Role responsible to ensure Customer deliveries as per contractual SLA.
• Handle Customer escalation on delivery related issues.
• Understanding of WH & Distribution.
• Handling special requirement of CU stocks
• Close monitoring of stocks based on delivery requirements
• Understanding of financials related to Inventory handling
• Managing Financial transaction (SAP Knowledge – PO/Invoicing)
Main Tasks
• Ensure SLA is achieved with respect to timely delivery and deliver return of goods.
• Coordinate with various stakeholders supporting the business such as SAR MM, OM & LM, Sourcing, taxation, company control etc.
• Creation of PO & Invoicing, STOs (in between plants and internal movements)
• CU Inventory Valuation and reporting.
Qualification & Experience
• 5-10 years’ experience in Order & Delivery Management. Good knowledge on SAP / Finance. Fluent in English (written and verbal). Very good knowledge of Ericsson business, analytical skills, Proficient in tools such as MS-Excel, Word, PowerPoint, Power BI
• Graduate
Required Competence
Human Competence
• Ability to work in teams and motivate people
• Good Leadership skills & emotional intelligence
• Ability to communicate effectively
• Ability to adapt to changes.
• Excellent Customer Relationship Management skills.
• Creating and innovating, Analysing, Relating and networking, Entrepreneurial & commercial thinking, Deciding and initiating actions, Working with people.
Business Competence
• Ericsson knowledge: The knowledge of Ericsson required to work and represent the company effectively, for example knowledge of markets, products, processes etc.
• Customer Orientation: Knowledge about customers and awareness of their situation and needs.
• Excellent Communication and presentation skills. Good knowledge of products and systems in the organisation
• Excellent negotiation skills. Able to work under pressure.
• Good financial and Business acumen.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Gurgaon
Req ID: 765442