Human Resource Executive

Application Deadline: 16 June 2025

Department: Human Resources & Training

Employment Type: Fixed Term - Full Time

Location: Ghana - Accra

DescriptionEnsure that the responsibilities of the Human Resources Department are met, while maintaining a professional atmosphere, maintaining confidentiality and meeting the employment needs of our people.\n

\n

Key ResponsibilitiesProvide support to supervisors and staff to develop the skills and capabilities of staff.\nEnsure that accurate job descriptions are in place.\nProvide advice and assistance with writing job descriptions.\nProvide advice and assistance when conducting staff performance evaluations \nIdentify training and development opportunities.\nProvide basic counseling to staff who have performance related obstacles.\nProvide advice and assistance in developing Human Resources plans.\nSet up personnel records for new employees and conduct orientation for new hires   on a weekly rotational schedule.\nCalculate the turnover report for property use at each period end.\nEnroll employees in the various benefits programs, assist them with any benefits changes, concerns, problems or questions, acting as a corporate liaison\nResponsible for maintaining and ordering sufficient office supply levels and enrollment forms.\nAct as backup for the Human Resources Supervisors functions to ensure that all duties are completed in a timely manner\nAct as an alternate in the Payroll Administrator function; assist with any of the payroll office functions.\n
2. Monitor staff performance and attendance activities\nMonitor daily attendance.\nInvestigate and understand causes for staff absences.\nRecommend solutions to resolve chronic attendance difficulties.\nProvide basic counseling to staff that have performance related obstacles.\nProvide advice and recommendations on disciplinary actions.\nMonitor scheduled absences such as holidays or travel and coordinate actions to ensure the staff absence has been adequately covered off to ensure continuity.\nInform affected staff or residents of unexpected absences from work and coordinate actions ensuring the continuity of services such as cancellation of events and locating keys.\n
\n3. Coordinate staff recruitment and selection process to ensure a timely organized and comprehensive procedure is used to hire staff.\n\nProvide advice and assistance to supervisors on staff recruitment.\nEnsure that all vacancies are posted on Kempinski’s recruitment website.\nSchedule and organize interviews.\nParticipate in applicant interviews.\nConduct reference checks on possible candidates.\nInform unsuccessful applicants.\nConduct exit interviews.\n \n4. Provide information and assistance to staff, supervisors and Council on Human Resources and work-related issues.\n\nExplain and provisions of the HUMAN RESOURCES policy.\nExplain employment standards and legislation such as workers compensation, labour standards and Fair Practice Act.\nOrganize the transitional provisions of employee compensation, pay and benefits when positions are transferred or new positions are funded through contribution agreements and other special funding arrangements.\nArrange for the repairs of computers and other office equipment and assist with organizing staff to carry out work due periods of equipment shutdowns.\nDevelop and implement a Human Resources plan and personnel management policies and procedures.\nPromote workplace safety.\nProvide advice and assistance to staff and management on pay and benefits systems.\nAssist employees with any general questions and concerns, referring them to the proper channels for assistance if necessary, maintaining strict confidentiality.\nProduce informational programs for all employees’ reference corporate programs and enrollment such as Annual Enrollment, Stock Purchase, and Profit-Sharing Programs.\nEnroll employees and managers in the various benefits programs; assist them with any benefits changes, concerns, problems or questions, acting as a corporate liaison.\n 5. Laws, Regulations and policies \nMakes sure Human Resources team follows all applicable laws, hotel policy and corporate standards.\nEnsure all expatriates are documentation are valid and up-to-date and line with Ghana Immigration Service guidelines.\n
6. Security Health and safety \nEnsures that all potential and real hazards are reported and reduced immediately.\nFully understands the hotel’s fire, emergency, and bomb procedures.\nEnsures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees.\nMonitors and hotel Human Resources staff to follow all applicable laws.\nEnsures that all employees follow safety rules and procedures.\nTakes corrective action where required to improve safety of work areas.\nEnsure that the highest strands of personal hygiene, dress, uniform, appearance, body language and conduct of your team and maintained by all employees in the department.\nEnsures that no hotel property of any kind is brought out of the hotel without signed management permission.\n 


Skills, Knowledge & Expertise\nBSc/MSc in Human Resources Management or relevant field\nFamiliarity with Human Resources Management Systems and Applicant Tracking Systems\nCertification in HR (e.g., CHRMP SHRM-CP, PHR) is an advantage\nThree (3) years in a similar HR position within a luxury brand or an international company \nExperience with full-cycle recruiting\nProficiency in MS Office suite (Word, Excel, PowerPoint) applications.\nBe familiar with labour laws and regulations \nExcellent oral and written skills\nPlanning, Administration skills and organizational skills\nProblem Solving & Decision-Making skills\nBe familiar with local social insurance policies \n 

\n