**Description:** **Join our team as a Housekeeping Supervisor, where you will play a crucial role in maintaining our hotel’s high standards of cleanliness, safety, and guest satisfaction. This position is perfect for individuals with strong leadership skills and a passion for delivering exceptional guest experiences.** **Key Responsibilities:** + Supervise and guide housekeeping staff, providing training, coaching, and performance feedback. + Inspect guest rooms, public areas, and back-of-house spaces to ensure cleanliness and compliance with health and safety standards. + Assign daily tasks to staff and address special requests to maintain seamless operations.Manage housekeeping supplies and inventory to ensure availability while controlling costs. + Respond promptly to guest requests, concerns, and complaints to ensure satisfaction. + Oversee Lost and Found processes and assist guests with inquiries. + Perform room cleaning duties as needed.Adhere to all company policies and maintain professionalism. + Perform additional duties as assigned by management. **Qualifications:** **Skills and Qualifications:** + Minimum 3 years of housekeeping experience in a hotel setting. + Strong leadership and communication skills. + Attention to detail and a commitment to cleanliness. + Ability to stand, walk, and lift moderate weights throughout the shift. + Basic computer proficiency and the ability to learn new systems. + Flexible availability, including weekends and holidays. **Primary Location:** MY-10-Kuala Lumpur **Organization:** Alila Bangsar Kuala Lumpur **Job Level:** Full-time **Job:** Guest Services **Req ID:** KUA002959 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.