Company Description

Life is a journey. Live it well.

Conveniently located where travelers want to be, Swissôtel Hotels & Resorts provides guests with the opportunity to stay in the heart of top locations worldwide, where they confidently explore the very greatest each destination has to offer. The brand remains true to its roots, successfully combining genuine Swiss hospitality with intelligent design and local flair. With social responsibility at the forefront and a genuine commitment to positively impact the destination it calls home, every Swissôtel upholds industry-leading sustainability standards. This all comes together to provide guests with a peace of mind that is authentically Swiss.

Swissôtel Amsterdam has been part of the luxury segment of the international hotel chain Accor Hotels for 9 years. The four star boutique hotel is located in the vibrant heart of Amsterdam, which ensures that both business and leisure guests use our hotel as the perfect base for their stay in Amsterdam. Thanks to our luxurious 114 rooms & suites, authentic service and location, we can call ourselves one of the best operating hotels in Amsterdam. 

As of 2021 Swissôtel Amsterdam operates with a franchise agreement with Accor. 

Job Description

We are seeking a detail-oriented and efficient Housekeeping Supervisor to join our team in Jeddah, Saudi Arabia. As a key member of our hospitality staff, you will oversee the daily operations of our housekeeping department, ensuring the highest standards of cleanliness and guest satisfaction.

Manage and supervise the housekeeping team, including scheduling, training, and performance evaluationsConduct regular inspections of guest rooms, public areas, and facilities to maintain cleanliness standardsCoordinate with other departments to ensure smooth operations and prompt response to guest requestsManage inventory of cleaning supplies and linens, placing orders as neededImplement and maintain quality control procedures for housekeeping servicesAddress and resolve guest concerns related to housekeeping in a professional and timely mannerEnsure compliance with safety and sanitation standardsDevelop and improve efficient cleaning processesPrepare and maintain accurate housekeeping reportsTrain new housekeeping staff members on proper procedures and standardsOversee special cleaning projects and deep cleaning schedules
Qualifications
Proven experience in housekeeping or hospitality industry, with at least 2 years in a supervisory roleStrong organizational skills and meticulous attention to detailExcellent leadership and team management abilitiesOutstanding communication and interpersonal skillsProficiency in English; Arabic language skills are highly advantageousAbility to work efficiently in a fast-paced environment and manage time effectivelyComputer literacy, including proficiency in MS Office suite and hotel management softwareIn-depth knowledge of housekeeping operations, standards, and best practicesFamiliarity with safety and sanitation regulationsProblem-solving skills and ability to make quick decisionsFlexibility to work various shifts, including weekends and holidaysHigh school diploma required; Bachelor's degree in Hospitality Management or related field preferredUnderstanding of local customs and culture in Jeddah, Saudi ArabiaCommitment to delivering exceptional customer serviceAbility to stand for extended periods and perform physical tasks associated with cleaning
Additional Information

Local job