**Description:** The Housekeeping Assistant Manager supports the Executive Housekeeper in overseeing the daily operations of the housekeeping department, ensuring cleanliness, organization, and high service standards throughout the hotel. This role involves supervising staff, managing inventory, coordinating with other departments, and ensuring guest satisfaction by maintaining exceptional room and public area cleanliness. **Key Responsibilities:** **Operations & Quality Control** + Supervise housekeeping operations, ensuring all guest rooms, public areas, and back-of-house spaces meet cleanliness and hygiene standards. + Conduct regular inspections of rooms and public areas to ensure compliance with brand and quality standards. + Assist in managing the laundry and linen operations to ensure efficiency and quality. + Address and resolve guest concerns related to housekeeping promptly and professionally. + Oversee lost and found procedures, ensuring proper documentation and guest communication. **Team Leadership & Training** + Assist in recruiting, training, and supervising housekeeping staff to maintain high performance levels. + Schedule and assign daily tasks to housekeeping attendants and supervisors. + Provide coaching and support to ensure team members adhere to hotel policies and service standards. + Conduct regular training sessions on cleaning techniques, safety procedures, and customer service. **Inventory & Cost Control** + Monitor and manage housekeeping supplies and equipment, ensuring adequate stock levels. + Assist in budget planning and cost control by minimizing waste and optimizing resources. + Ensure proper handling and maintenance of cleaning equipment and materials. **Health, Safety & Compliance** + Enforce strict adherence to hygiene, health, and safety regulations. + Ensure compliance with hotel policies, fire safety standards, and environmental sustainability initiatives. + Conduct routine inspections and implement corrective measures when necessary. **Qualifications:** + Diploma or degree in Hospitality Management or a related field preferred. + 3 years of experience in housekeeping, with at least 1 year in a supervisory role. + Strong knowledge of cleaning procedures, hygiene standards, and housekeeping best practices. + Excellent leadership, organizational, and communication skills. + Ability to multitask and work efficiently in a fast-paced environment. + Proficiency in hotel management software and Microsoft Office applications **Primary Location:** MX-BCS-Cabo San Lucas **Organization:** Park Hyatt Los Cabos Hotel %26 Residences **Job Level:** Full-time **Job:** Housekeeping/Laundry **Req ID:** CAB000194 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.