**Description:** You will be responsible to provide an excellent and consistent level of service to your customers. Contributes to the smooth and efficient running of the Reservation within the Rooms Division. Assists with guest services in various areas of the hotel, such as reception, executive floor, communication center or concierge. **Qualifications:** Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years' work experience in hotel operations. Good customer service, communications and interpersonal skills are a must. Good understanding of Opera & Reserve. **Primary Location:** NP-Kathmandu District-Kathmandu **Organization:** Hyatt Centric Kathmandu **Job Level:** Full-time **Job:** Housekeeping/Laundry **Req ID:** KAT000816 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.