We are looking for a passionate and hands-on Head Therapist & SPA Supervisor to join our preopening team and lead the daily operations of our intimate and elegant Spa.
The role will report to the Executive Assistant Manager.
Conveniently located adjacent to Rome Termini Station and a short distance from the Colosseum, the 238-room Hyatt Regency Rome Central is a contemporary 5 star hotel offering premium business services and one of Italy’s most dazzling leisure rooftop experiences.
The hotel is featuring a SPA, 5 food & beverages outlets and more than 1000 sqm events venues.
Main duties and responsibilities
Perform a variety of treatments (massages, facials, body rituals) in accordance with brand standards and guest expectations.
Supervise daily Spa operations, including scheduling, room readiness, team coordination, and guest flow.
Act as the main point of contact for Spa guests, offering tailored advice and a warm, professional welcome.
Ensure a smooth and efficient booking process and lead front desk activities.
Oversee product stock and support inventory and ordering processes.
Monitor treatment and retail costs, support budgeting activities, and help optimize the Spa’s profitability.
Ensure full compliance with hygiene, safety, and wellness standards.
Coach and support the Spa team, ensuring alignment with the values of care, attention to detail, and guest satisfaction.
Propose enhancements and contribute to the development of new treatments and seasonal offerings.
Skills and requirements:
Proven experience in a supervisory role and as Spa Therapist. Bachelor degree in Health Science Clinical Aesthetics Certified in massage and skincare treatments will be a plus. Strong communication and leadership skills with a guest-centric attitude. Proactive, organized, with the ability to monitor performance indicators. Excellent communication skills in both Italian and English. Work weekends, holidays and on shifts when required.What we offer
A stimulating and collaborative work environment in a 5-star hotel. Opportunities for professional growth and development. Competitive salary package. Room discounts available worldwide within the Hyatt portfolio.✨Join our pre-opening team to build strong memories together!
We’re committed to fostering an inclusive workplace that values diversity and equal opportunity. We welcome applications from all qualified candidates, regardless of gender, race, ethnicity, religion, disability, or sexual orientation.
Please submit your CV in response to this job posting, with authorization for processing personal data in accordance with Legislative Decree 196/2003 and the GDPR (EU) 2016/679.
Posted April 23, 2025