About the Opportunity:
Ericsson Cloud Software & Services (BCSS) provides industry-leading solutions for Core Network and Automation, Managed Services, Services Orchestration, and Telecom BSS. We enable communication service providers to transition to cloud-native software and automated operations, preparing their networks for the future. We’re a global team of 31,000 operating in many countries supporting our global customers across 180 geographies.
Reporting to the Head of BCSS, the Head of People BCSS is accountable to create and implement the BCSS People Strategy to support the achievement of our business strategy. The Head of BCSS People takes decisions on how we best attract, develop, manage, and retain the talent needed across all global sites to execute on our business strategy. This role will advise and collaborate with the Head of BCSS and the BCSS leadership team to create strategies that address challenges related to external factors such as technological changes and geopolitics, as well as internal factors such as shifts in capabilities and site strategies. These efforts are essential for BCSS's success.
The Head of People BCSS will be part of both the BCSS and Ericsson Global People leadership teams. Working in a matrix structure, this position requires strong stakeholder management and influencing skills. Additionally, with EGI organization being within BCSS, the Head of BCSS People will ensure that our People Strategy in India matches what India market requires to attract and retain the best talent.
The location of this role is preferably at our headquarters in Stockholm, Sweden. At Ericsson, we follow an office-first approach, so most of your time will be spent working face-to-face with colleagues in the office.
What you will do:
Collaborate closely with the BCSS Leadership team and global People team to identify key people priorities and develop and implement solutions to address these, while adhering to high standards of ethics and compliance. Support the Head of BCSS as a trusted advisor and challenger, offering recommendations to drive change within the organization, raising the bar on both performance and leadership. Develop, and when needed, quickly adapt our strategic people direction, referencing our breadth of operations, strengths, challenges, opportunities, and geographic characteristics, and translate these into an effective people strategy. Build and lead a strong BCSS People organization, acting as advisors and coaches to align employee efforts with the broader BCSS organization's business strategy. Lead the creation and execution of the People Strategy for Ericsson India, ensuring we remain a top choice for talented individuals in India. Manage relationships with Global People Heads across different organizational dimensions to ensure strong collaboration while ensuring BCSS’s needs are addressed in the Global People strategy and initiatives.
What you will bring:
Key Attributes:
Excellence in working with people and an aptitude to motivate, engage, develop listen to and inspire the team. Execute and drive continuous change based on customer feedback, employee input and feedback as well as global improvement programs. Role model courageous leadership; curious and willing to challenge the status quo. Excellent coaching skills, ability to foster and maintain strong relationships across the organization. Experienced in navigating complexity and ambiguity. Ability and experience of managing multi country, diverse teams, and cultures, and within a matrix structure. Effective communication, collaboration, problem-solving and analytical skills. High integrity with a strong focus on compliance and the ability to foster a speak-up culture.
Leadership:
Creates clarity (decision making, delegation, strategic leadership, impact & influence, active listening, emotional intelligence). Develops people (constructive feedback, coaching, empathetic, employee motivation). Deliver results (accountability, performance review, leading & developing high performing teams, adaptability, resilience & perseverance, team motivation).
Minimum Requirements:
A bachelor’s degree or higher in Human Resources, Business Administration or Social Sciences or a related discipline. Senior experience in Human Resources leadership, with reasonable large leadership responsibility, preferably in diverse businesses and cultural/geographic settings.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Sweden (SE) || Stockholm
Req ID: 762763