Hong Kong, 91, CN
10 hours ago
Guest Service Officer - Concierge

Summary

We are inviting passionate, energetic and devoted talents to join our dynamic team.

What you will do:

Provide an excellent and consistent level of service to guests in accordance to the hotel’s brand standards in the lobby and Concierge counterResponsible for full spectrum of duties, including greeting guests, assisting with guests in any plans / arrangement and providing useful informationWork alongside with all teams to ensure an exceptional guest journey from pre-arrival and during the stay, to departure and post-departureAchieve high level of guest satisfaction by establishing good rapport with guests, anticipating guests’ needs and providing prompt response to guests

Summary

We are inviting passionate, energetic and devoted talents to join our dynamic team.

What you will do:

Provide an excellent and consistent level of service to guests in accordance to the hotel’s brand standards in the lobby and Concierge counterResponsible for full spectrum of duties, including greeting guests, assisting with guests in any plans / arrangement and providing useful informationWork alongside with all teams to ensure an exceptional guest journey from pre-arrival and during the stay, to departure and post-departureAchieve high level of guest satisfaction by establishing good rapport with guests, anticipating guests’ needs and providing prompt response to guests

Qualifications

What you should have:

Preferably with 1 year of working experience in service industriesGood communication language skillsA great team player who is customer-oriented, attentive and hospitable

Qualifications

What you should have:

Preferably with 1 year of working experience in service industriesGood communication language skillsA great team player who is customer-oriented, attentive and hospitable
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