**Description:** As a Guest Service Officer, you will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the varied departments within the Rooms division: + Front Office + Reservations **Qualifications:** An ideal candidate will possess: + Ideally with a relevant degree or diploma in Hospitality or Tourism management. + Minimum 2 years' work experience in hotel operations. + Good customer service, communications and interpersonal skills are a must. **Primary Location:** Kuwait-Al Kuwayt-Kuwait City **Organization:** Grand Hyatt Kuwait City **Job Level:** Full-time **Job:** Guest Service Operations **Req ID:** KUW000617 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.