We are seeking a well-experienced Guest Experience Manager who will assist Front Office Manager in leading the Guest Experience Team focused on increasing guest satisfaction by creating memorable Signature Experiences in all service Touch Points within the hotel.

Progressive career in Front Office gained in a 5-star luxury property, with at least 2 years of experience in a similar roleComprehensive working knowledge of Front Office systems and processesSuperior customer service skillsStrong management and leadership capabilitiesPassion for working with peopleClear concise written and verbal communication skills inJapanese andEnglish.

We are seeking a well-experienced Guest Experience Manager who will assist Front Office Manager in leading the Guest Experience Team focused on increasing guest satisfaction by creating memorable Signature Experiences in all service Touch Points within the hotel.

Progressive career in Front Office gained in a 5-star luxury property, with at least 2 years of experience in a similar roleComprehensive working knowledge of Front Office systems and processesSuperior customer service skillsStrong management and leadership capabilitiesPassion for working with peopleClear concise written and verbal communication skills inJapanese andEnglish.