Summary

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Experience Host is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division. Responsible to welcome all guests, ensuring they have an exceptional staying experience, creating lasting memories and building relationships. You will bring our purpose to life, by using your personal flair and style when interacting with our guests. (Chinese Speaking)

Summary

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Experience Host is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division. Responsible to welcome all guests, ensuring they have an exceptional staying experience, creating lasting memories and building relationships. You will bring our purpose to life, by using your personal flair and style when interacting with our guests. (Chinese Speaking)

Qualifications

Ideally you have a relevant degree or diploma in Hospitality or Tourism management.Minimum 1-year work experience in hotel operations.Good customer service, communications and interpersonal skills are a must.

Qualifications

Ideally you have a relevant degree or diploma in Hospitality or Tourism management.Minimum 1-year work experience in hotel operations.Good customer service, communications and interpersonal skills are a must.