The Head of Delivery will be responsible for ensuring all delivery performance goals and cost commitments are met. The HoD works with business partners to develop, implement and lead a customer centric operational model driving best in class and Quality. The HoD ensures there is effective delivery of services proactively managing issues that could impact on delivery, identifying and driving optimisation while managing scope, resources, cost of delivery and coordination.

The Head of Delivery understands the requirements of the business and is expected to analyse delivery requirements, contribute to the strategic business plan.

Principle Duties:

● Accountable for “how” services / products are delivered to the business ensuring we meet the business needs

● Ensures and delivers an holistic approach to delivery across all of our portfolios encompassing support, testing, Agile / Waterfall methodology, requirements gathering and operating model

● Contribute strategically to the delivery management methodology ensuring current and future business requirements are accommodated

● Drives resolution of difficult situations that have significant business impact

● Produce, deliver and monitor a model for recharge of Central services to countries / regions

● Own the PI planning ceremonies

● Lead development of organisational business operating plan

● Apply broad technical and business experience and knowledge of industry to drive organisational direction and strategies

Requirements:

Bachelor's degree in a related field (e.g. computer science, business, engineering) Great people skills paired with a high level of assertiveness Very good communication skills, with management and senior management as well as with colleagues High level motivational skills so that you can also manage virtual teams Strong analytical, strategic and coordinating skills Ability to manage multiple products and projects simultaneously Sound knowledge and understanding of business and technology Experience in the technology or software industry

Benefits:

Competitive salary and bonus scheme Hybrid working Rentokil Initial Reward Scheme 23 days holiday, plus 8 bank holidays Employee Assistance Programme Death in service benefit Healthcare Free parking

At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.

 

We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to ([email protected]) if you need anything

Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.