Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Europe - Revenue and Commercial Operations Team

The Revenue and Commercial Operations area evolved over the last few years. The function has been instrumental in shaping our current sales mindset, discipline, approach, and has led numerous sales process improvements, with the ultimate objective of supporting the organisation to achieve their ambitious goals in Europe.  Recently, the function has become leaner, more agile, and efficient, with a focus on automation and self-service tools, and we're revamping our team’ structure and objectives, which includes the creation of a new Deal Value Propositions Team. The new team has a refreshed core purpose, impactful goals, and a new organisational structure.

What’s it all about?

The Deal Value Propositions Team consists of a team responsible for defining the deal narrative and win themes, and two resources dedicated to developing storyboards, graphic design, and sales collateral production. There will be one Senior Manager and one Manager, both reporting to the Senior Director leading the team. Together, they will be responsible for creating visually engaging stories, including architecting the end-to-end narrative in a tailored and client-customised manner.  The Graphics Design and Development Senior Manager will work on Europe’s largest, most strategic deals, including RFPs, renewals, proactive offers. This role is part of the European Deal Value Propositions Team within the Revenue and Commercial Operations (RCO) function.

This role is primarily accountable for:

Producing world-class, client-centric and engaging deal responses through in-depth knowledge of the Client organisation (including branding and corporate voice) Working with the Value Proposition team on the win themes and how to bring them to life.   Deliver an end-to-end, cross-functional response from Visa Europe in a concise, compelling way through Visual Storytelling.

What we expect of you, day to day.

Attending deal response shaping sessions from initiation to get a full understanding of the narrative, win themes and solutions being put forwardDefining the approach for deal responses from a Design perspective, including digital, physical and experiential client engagement strategiesVisual storytelling through the production of world-class, client-centric materials that demonstrate Visa’s thought leadership and understanding of each clientResearching each client to ensure hyper customised materials that are in line with the organisation’s branding and corporate toneSupporting the Deal Value Proposition Directors in architecting an end-to-end storyline with highly customised materialsEngaging with agencies and defining requirements where work cannot be completed in-house (e.g. specific graphic design/video requirements)Supporting the team in building a library of best practices and best-in-class templatesKeep abreast of global innovation and design trends through close connection to the Global Product Design team

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

What we're after...

9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhDExtensive experience of visual storytelling in a complex environment, shaping end to end with limited directionExtensive experience in graphic design, UI/UX designProficiency in Figma to ideate, design and prototype CX flows Must be proficient in Adobe CC Master Suite: Illustrator, Photoshop, and XDExperience in Adobe Premiere Pro and After Effects desirableAnimation and video production experienceAdvanced MS Office experience, particularly Power Point (must be proficient)Knowledge of Visa Products and Solutions (or broader Payments industry knowledge) desirableCommercial acumen (previous experience working on deals/RFPs) is desirableCool and calm under pressure with a high level of resilience, comfortable working in environments with high levels of ambiguity, with high integrity and EQ, and an authentic and inclusive style that brings gravitas and symbolises the Visa leadership principlesDeeply experienced in establishing and growing high-trust and high-performance relationships and team environmentsTremendous oral and written communication skills, able to craft compelling communications in short time frames with editorial prowessHighly organised, structured and resourceful, bringing clarity, focus and energy to initiative execution. Subject matter and solution orientated, with a pragmatic, “can do” approach, with experience of delivering through others. Exceptional facilitation skills (written and oral)

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.