Company Description

The Bosch Group has more than 400 000 employees around the world, present in 60 countries, and we are proud to impact people’s lives and to work towards a more sustainable future.

In the city of Aveiro, Bosch has one of its biggest production sites for Bosch Home Comfort division, as well as a Research and Development Center for new and improved heating solutions for the residential segment. With more than 1400 employees, focused on innovation, sustainability and collaboration, Bosch Aveiro joins together experts in diverse areas, from mechanical engineering to connectivity and software solutions, as well as industrialization and quality.  

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference in mindsets, cultures, generations, identities and perspectives. Everyone should bring their authenticity and work together respectfully. Bosch is an employer that values diversity and equal opportunities. We welcome applications from people with disabilities and we can provide reasonable accommodations during the recruitment process and in the performance of professional activity. By including everyone and ensuring equal opportunities we unleash our full potential.

Job Description

Your contribution to something big:

Governor of processes and business requirements, change-manager with international sales entities and driver of business success incl. analytics in your area of responsibility.

As Global Process Owner Pre-Sales you will drive the process design and governance in line with the worldwide BOSCH SAP S/4 HANA & CRM roll-out.

In this role you are:

Designing sales processes in the area of key account management incl. sales promotion handling & warranty/guarantee management.
 Responsible for the documentation of business demands.
 The Interface to local business owner and work in very close collaboration with IT process experts, CRM and Master Data Team.
 Testing and training incl. change management in daily operations in your area of responsibility.
 Consulting and harmonizing business process requests.
 Working in a cross-functional international project team and agile framework.
 Orchestrating and prioritization of new requirements in an international community.
 Driving & tracking your process area with a data driven mindset e.g. Analyzing BI Dashboard.

Qualifications

What distinguishes you: 

Education: Completed studies in one of the fields: Business administration, IT or comparable proven experience.
 Personality: self-organizing, proactive, autonomous, capable of working in different level of detail and different stakeholders (experts and sales managers).
 Working Practice: professional experience in Sales Operations/Customer Management, Key Account Management or as Business Process Expert in B2B area.
 Experience and Knowledge: Good understanding of SAP ERP (SD), CRM System and data analytics is nice to have – trainings for onboarding are available.
 Enthusiasm: You have a passion for the digitalization & automation of Business Processes.
 Languages: Fluent in English.

Additional Information

Work #LikeABosch includes: 

⚖️ Flexible work conditions