Job Title:                   General Manager, Business Development-Ghana

Industry:                    Banking

Location:                     Ghana

Salary:                       Competitive Salary Package + Benefits

 

Job Purpose: 

Business growth of the Bank in line with the strategy of the Bank and the Group. Digital transformation of business and processes to enhance customer satisfaction, new product development and operational efficiencies Business growth sustainability in line with stakeholder expectations on key parameters such as return on capital, market share, asset quality, staff productivity.  Marketing and corporate communication of brand and products

Job Dimensions:

 

Targets as set out in the balanced score card for the Banks tri-annual development plan (TDP)

 

Financial

To attain desired ROE of the Bank To grow the loan book to be at 1.5x GDP growth rate and above To grow customer deposits at 1.25 x the loans growth rate. To reduce cost of funding on customer deposits To grow non-interest income especially on trade finance products To ensure high quality credit portfolio within acceptable risk parameters To grow the SME business sector in line with the Bank’s TDP

Customer

To grow the Bank’s clientele base in line with business plans To optimize account usage through products and systems To increase the equipment rate of clients to be within the Group requirement of 3 products per client To ensure excellent customer experience journey

Processes

To attain digital transformation of the Bank on services and processes To attain strong audit ratings To attain strong ratings by other regulators

Projects

To contribute to project scoping, design and testing to ensure market success of new products and services To contribute to the successful completion of business-driven projects To manage stakeholders (clients and business development staff) in the user acceptance tests and roll out of projects

People

To manage staff turnover within acceptable norms and manage succession at all key positions To ensure well trained and mentored staff To identify talent and assist in the recruitment of productive business development staff To improve staff productivity on customer management and revenue generation To ensure efficient and effective stakeholder management

 

Key Responsibilities

Business development growth and portfolio quality management Digital transformation and innovation of the Bank Corporate branding and awareness Product development, promotion and placement in the market Management of the bank channels and assessment of profitability of the channels

 

Key Relationships –

Direct Reports to this Position

Corporate Banking Institutional Baking Trade Finance Digital Business/Transactional Banking Marketing, Product and Communication SME & Retail Banking Portfolio Quality Management

 

Desired Knowledge, Qualifications and Experience for the role

 

Bachelor degree in relevant field preferably with a Master’s degree Professional qualification in any one of the following fields: Finance, Accounting, ICT, HR, Marketing, legal. At least 10 years in a senior management role in Banking Sector Experience in business development in retail and SME banking, Corporate banking, transactional Banking, trade finance, and institutional banking Experience in capital adequacy management, business case reviews, business budget formulation and management. Knowledge on distressed assets management and remedial management Marketing and product development experience Experience in use of digital platforms for financial service provision and development Stake holder management experience, including Board presentations, strategy communication to staff and clients, regulatory management

 

 

 

 

 

 

Key attributes for the role

Teamwork Reliability Integrity Innovation Efficiency Tenacity Virtuous Resilience Energetic Pollyanna