Requisition ID: req58051 Job Title: Gender-Based Violence (GBV) Case Manager Sector: Women Protection & Empowerment Employment Category: Regular Employment Type: Full-Time Open to Expatriates: No Location: Mogadishu, Somalia Work Arrangement: Job Description JOB AND PROJECT OVERVIEW The IRC is seeking a qualified GBV Case Manager to support the implementation of a project aimed at ensuring that GBV services are effectively integrated into the education system in Somalia. SCOPE OF WORK: The GBV Case Manager will provide direct support to survivors, strengthen community-based protection mechanisms, and coordinate referrals to medical, legal, psychosocial, and child protection services. The Case Manager will work closely with community focal points, local partners, child protection actors, and other protection service providers to ensure a coordinated and effective response. This position requires expertise in GBV and child protection case management, strong interpersonal skills, and the ability to work in crisis-affected settings. The position will be based in Mogadishu, with frequent travel to project sites. The GBV Case Manager will report to the GBV Program Manager. KEY RESPONSIBILITIES + Provide survivor and child-centered case management services, including safety planning, psychosocial support, and referrals to appropriate services such as healthcare, legal aid, shelter, and, where applicable, child protection services. + Conduct comprehensive assessments of survivors’ needs and develop individualized case action plans in collaboration with them, ensuring the best interests of the child are considered when the survivor is a child or when children are affected. + Ensure confidentiality, informed consent, and ethical data management in line with GBV and child protection guiding principles and child protection minimum standards. + Maintain accurate case documentation and records using the GBV Information Management System (GBVIMS) and other approved tools, including those for child protection where relevant. + Conduct regular follow-ups to ensure all survivors—including women, girls, boys, and men—receive the necessary support and that case plans are adjusted as needed. + Oversee and coordinate the entire case management process, ensuring smooth collaboration among health providers, psychologists, legal aid services, social workers, and child protection officers when relevant. + Supervise and provide technical guidance to GBV case workers, child protection staff, psychosocial support personnel, and healthcare providers, ensuring adherence to survivor-centered and age-appropriate approaches. + Facilitate multidisciplinary case conferences, ensuring that all service providers work together effectively while upholding survivor safety, confidentiality, and dignity, including those of children. + Ensure timely and effective referrals to medical, psychological, legal, shelter, and child protection services, and conduct follow-up to address any service gaps. + Support healthcare providers in delivering the Clinical Management of Rape (CMR) and other post-GBV medical services in line with international protocols. + Work closely with mental health professionals to ensure survivors—including children and adolescents—receive appropriate psychological first aid (PFA), trauma-informed care, and ongoing counseling support. + Develop and oversee standard operating procedures (SOPs) for case management that align with both GBV and child protection standards and best practices. + Facilitate capacity-building training for GBV and child protection case workers, psychosocial staff, and healthcare providers on trauma-informed care, case management, and survivor-centered approaches. + Advocate for system and policy improvements within health, psychosocial, legal, and protection services to enhance access to quality care for all survivors, including children. + Participate in coordination meetings focused on GBV and child protection with government entities, NGOs, and service providers to strengthen multi-sectoral responses. + Identify trends, gaps, and challenges in case management and service delivery across GBV and child protection and report findings to program leadership for strategic decision-making and advocacy. Qualifications + Education: Bachelor’s degree in social science, health science, development studies, education or business management. + Minimum 5- 7 years of professional experience in managing community awareness-raising sessions, case registering, case referrals, data collection, GBV case management, coordination, and working with community focal points. + Proven experience in developing and implementing GBV prevention and response mechanisms, including case management, referral systems, and survivor-centered programming. + In-depth understanding of the ethical principles governing GBV work, including confidentiality, survivor safety, and trauma-informed care. + Strong expertise in GBV prevention strategies, risk mitigation, and response services, particularly in post-conflict or humanitarian settings. + Ability to develop and facilitate training for staff, partners, and community stakeholders on GBV response, Sexual Exploitation, Abuse and Harassment (SEAH) prevention, and survivor support. + Experience working with government agencies, NGOs, and local service providers to strengthen GBV referral pathways. + Excellent interpersonal and leadership skills, with experience in stakeholder engagement and community mobilization. + Ability to work in complex emergency settings and manage multiple stakeholders. + Excellent command of Somali and English (spoken and written). + Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) for documentation and reporting. + Female candidates are strongly encouraged to apply The IRC and IRC workers must adhere to the values and principles outlined inIRC Way - Standards for Professional Conduct. These are Integrity, Servic e, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation. Gender Equality: The IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances. Diversity and Inclusion: at the IRC, we are passionate about creating an inclusive workplace that promotes and values diversity. Organizations that are diverse in age, gender identity, race, physical or mental ability, nationality, and perspective are validated to be better organizations. More importantly, creating a safe workspace environment where everyone, from any background, can do their best is the right thing to do. So, bring your whole self to work. The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. In keeping with our core values of Integrity, Service, Accountability and Equality, the IRC strives to maintain a work environment built on mutual respect in which all individuals treat each other professionally, and free of bias, prejudice, and harassment. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of IRC Persons in any work setting. All IRC staff, wherever they are located, are accountable for creating an environment free of discrimination, harassment, bullying, and retaliation.