**Additional Information** **Job Number** 25071055 **Job Category** Sales & Marketing **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Avenue%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814) **Schedule** Full Time **Located Remotely?** N **Position Type** Management This is a temporary position. With over 200+ million members, Marriott Bonvoy is connected to every part of the travel journey both within the Marriott International ecosystem and beyond. The Director, Redemption Products – CLM (Core Loyalty Management system), will set the strategy for redemption products in a new loyalty system, work with vendor to build requirements, and collaborate with multi-disciplinary teams to deliver the functionality and member experience. Activation of these strategies require project management with multi-disciplinary groups and/or system partners to ensure redemption and reimbursement can go live for members and hotels on schedule. This can include providing use cases, testing, and approving both the business and system processes. This role will partner closely with disciplines within Loyalty as well as Hotel Operations, Finance, IT/Digital, Revenue Management, and continent teams in order to align strategy, communicate change management, and pull-through in the corresponding technology platform and integrations. This will include the roadmap for any fast follow products not activated on Day One (launch), as well as developing and implementing communications to launch product changes related to this roadmap. Success in this role requires strong strategic thinking skills both quantitative and philosophical, an understanding of and passion for technology and how it supports business, a deep level of curiosity and knack for creative solutions, a proven ability to manage multiple projects at the same time, and a willingness to be tested on difficult projects and initiatives. This position reports to the Senior Director, Redemption Products. CANDIDATE PROFILE Education and Experience _Required_ + 4-year degree from an accredited university or equivalent experience + 8+ years experience of relevant professional experience in loyalty, hotel operations, revenue management, customer analytics, or finance. + Strong project management and time management skills. + Exceptional presentation skills including oral, written, and PowerPoint. _Preferred_ + Business owner of launch of new technology + Experience throughout Marriott’s technology platforms + Loyalty, Revenue Management, or Hotel Operations experience + Analytical experience with financial or revenue data **CORE WORK ACTIVITIES** **Project Management** + Collaborate with cross-functional working teams comprised of senior discipline experts to: + Create activation timelines and workback plans + Plan and implement identified initiatives with minimal oversight + Support transformational projects working across functions and disciplines to meet objectives + Guide on-going business analysis support to leadership to support strategic decision making using the appropriate approaches, systems, and resources + Deliver presentations related to garner multi-disciplinary support of key decisions in a consensus-driven environment + Actively engage internal partners (e.g., Change Management and Communications, Learning) to prepare content for communication materials as needed for transition between old systems and new systems, as well as deployment of any new/revised initiatives + Create documentation for Marriott Bonvoy processes, gaps, and job aides. + Scope and manage systems implementation requirements with IT, Revenue Management Systems, Channels, and Digital. + Document system setup for current, interim, and future state of redemptions, pricing, and reimbursements. **Strategic Leadership** + Support the Senior Director, Redemption Products to manage key connection points and interdependencies between Loyalty and other workstreams including Revenue Management, Technology, Hotel Operations, Change Management, Finance and Technical Architecture + Create the analysis required to make the best strategic decisions for the Loyalty program in regards to members, hotels, and program economics. Shepherd this analysis through layers of leadership approval. + Analyze financial and associate impacts of various requirements, system setups, and redemption decisions. + Present, in concise manner, the necessary context and decisions to senior leaders for alignment. The pay range for this position is $60.38 to $84.52 per hour. FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD. _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.