**Job Title: ERP Service Manager** **Location:** London **Department:** IT / Finance Systems **Reports to:** Director of ERP **Overview:** We are seeking an experienced **Oracle ERP Service Manager** to lead the design, development, implementation, and support of Oracle Financials solutions, primarily within the Oracle E-Business Suite (R12). This individual will act as a strategic partner to Finance and IT teams, driving innovation and ensuring the ERP system effectively supports business processes and regulatory compliance. **Key Responsibilities:** + Serve as the functional expert and primary point of contact for **Oracle Financial modules** :GL, AP, AR, FA, CM, SLA, and Tax + Lead end-to-end **solution design** for financial transformation and automation projects + Partner with business stakeholders to gather requirements and translate them into scalable Oracle solutions + Manage and prioritize **enhancement requests, bug fixes, and upgrades** + Oversee **configuration, testing, and deployment** of Oracle financial solutions + Provide functional support during **month-end, quarter-end, and year-end closes** + Collaborate with technical teams on **interfaces, conversions, and extensions** + Ensure compliance with accounting standards (e.g., **IFRS, GAAP** ) and local tax regulations + Drive adoption of **Oracle best practices** and Cloud capabilities (if applicable) + Coordinate with vendors and system integrators during implementations or upgrades + Deep knowledge of **financial business processes** , closing cycles, and ERP best practices + Strong experience in **Subledger Accounting (SLA)** , **multi-currency** , and **multi-org** environments + Familiarity with **Oracle workflows, approval hierarchies, and role-based access** + Strong SQL skills and understanding of Oracle tables for reporting and reconciliation **Qualifications:** + Bachelor's degree in Finance, Accounting, Information Systems, or related field + Minimum **12+ years** of hands-on experience with Oracle Financials (EBS R12 or Oracle Cloud) + Strong understanding of **financial accounting principles** , statutory compliance, and tax requirements + Proven experience leading Oracle ERP implementations or upgrades across multiple geographies + Familiarity with **Oracle Security, Workflow Approvals, and Reporting Tools** (BI Publisher, OTBI, FRS) + Strong communication and stakeholder management skills + Oracle Certification (e.g., **Oracle Financials Certified Implementation Specialist** ) is a plus + Familiarity with **SOX compliance** , **internal controls** , and **audit support** + Exposure to Agile, ITIL, or similar project methodologies 1085057 **Job:** Platform Management **Job Family:** TECHNOLOGY **Organization:** Corporate Strategy & Technology **Schedule:** FULL\_TIME **Req ID:** 19483